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Lexus of Cleveland

Cleveland, OH

4.9
3,824 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,824 reviews

August 27, 2026

David was very helpful and professional. I would recommend him to my friends. There was a car in the showroom and he was able to get it out and let me drive it and that is the car I boug More

by rnputter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kantor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Lexus of Cleveland responded

Hi, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 27, 2026

Michael worked with me to find the right fit. He was patient and thoughtful about my needs. More

by Kellyjinxx
Recommend Dealer
Yes
Employees Worked With
Michael Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Lexus of Cleveland responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2026

The absolute best customer service experience I have ever had at a dealership. Terry Ramey was honest, friendly, and genuinely cared about making sure I got the vehicle I desired. The car-buying process wa More

by hollycamino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2026 -

Lexus of Cleveland responded

Hello, thank you so much for your kind words! We strive to provide the best customer service possible, and we are thrilled to hear that Terry Ramey provided you with an exceptional experience. We appreciate your recommendation and look forward to working with you again in the future at Lexus of Cleveland. Drive happy!

August 24, 2026

David Kantor helped my immediately to locate the car of my dreams after my previous car got totaled. Very pleased. Sarah, who i signed papers with and Tysean, who reviewed with me the features of my More

by everytimes90
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kantor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2026 -

Lexus of Cleveland responded

Hi, thank you for sharing your positive experience, we're thrilled that David, Sarah, and Tysean provided exceptional service in helping you find your dream car. We appreciate your business and look forward to serving you in the future!

August 24, 2026

Lexus of Cleveland provided me with an exceptional experience buying a car. The convenience of bringing the car to my house to test drive was a huge benefit in make buying a car simple for me. More

by mbator2286
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kantor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2026 -

Lexus of Cleveland responded

Hi, thank you for your kind words! We're thrilled to hear that our team at Lexus of Cleveland was able to provide you with an exceptional car buying experience. Our goal is to make the process as simple and convenient as possible for our customers. Enjoy your new car!

August 21, 2026

The service was awesome, they made sure we felt like home and gave us an excellent service More

by Jesus vence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margaret Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2026 -

Lexus of Cleveland responded

Hi Jesus, thank you for taking the time to share your positive experience with us! We are thrilled to hear that our team made you feel at home and provided excellent service. It's our goal to ensure every customer leaves with a smile on their face. We can't wait to serve you again soon!

August 21, 2026

Terry and Mike were awsome and held our hands through what turned out to be a longer than expected process to get the exact car we wanted. My wife was especially tickled by the reception we got when we p More

by jdwhite3699
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2026 -

Lexus of Cleveland responded

Hi, thank you for choosing our business and trusting us to find your dream car! We are so happy to hear that Terry and Mike provided exceptional service and made the process enjoyable for you. Congratulations on your new vehicle, and we hope you enjoy every moment of it!

August 21, 2026

Allison and Chris (finance department) made this the best car buying experience. Upfront price, professional and clear expectations, no surprises or sales pressure. Great team to work with. Tysean was patien More

by perezvmp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2026 -

Lexus of Cleveland responded

Hello, we are thrilled to hear that Allison, Chris, and Tysean exceeded your expectations and provided you with a stress-free car buying experience. We strive to make our process transparent and our team professional. Thank you for choosing us!

August 20, 2026

Drove from Mansfield, Ohio (about 1 hr away) to check out a specific vehicle that I saw online. The car exceeded expectations. The salesman, sales manager, and finance managers were absolutely amazing to w More

by KTB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Lexus of Cleveland responded

Hello, we are so glad that you had a positive experience at Lexus of Cleveland! Our team strives to exceed expectations and provide great deals on quality vehicles. Thank you for recommending us and we look forward to having you back.

August 20, 2026

This dealership found me the car that I had been looking for with the features. The technician was knowledgeable and helpful with a lot of recommendations! More

by Partee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Manus
Aug 21, 2026 -

Lexus of Cleveland responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!