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Lexus of Cleveland

Cleveland, OH

4.9
3,767 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,768 reviews

June 30, 2026

Christian, Was very knowledgeable and friendly! He answered every question that I had and helped me to choose the right vehicle for my family and myself. I have recommended Christian to my friends More

by kristycalabrese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Lexus of Cleveland responded

Hi, thank you so much for the kind words! We are happy to hear that Christian provided top-notch service and helped you find the perfect vehicle for you and your family. We appreciate your recommendation to friends and family, and we look forward to seeing you again. Thank you for choosing us!

June 30, 2026

I just purchased my second RX from Christian. He always goes above and beyond! He spends time getting to know you and really cares about his clients. World class service. More

by Candy8967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Lexus of Cleveland responded

Hi, thank you for your kind words. We are so glad to have you as a return customer! At our business, we strive to provide exceptional and personalized service. Your satisfaction means the world to us!

June 30, 2026

Amazing experience all around. Candice was extremely helpful and got me the car that I wanted. Kept me informed during the ordering process and made sure I felt good about my deci More

by jking917
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Lexus of Cleveland responded

Hi, thank you for the review! We are happy to hear that you had an amazing experience and that Candice provided excellent service. We are dedicated to ensuring our customers are happy with their decisions.

June 30, 2026

Margaret was amazing! From start to finish she was able to provide me with all information and updates for my incoming car. Margaret is very kind and knows her product! Wo More

by Rainyday13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margaret Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Lexus of Cleveland responded

Hi, thank you for your kind words! We are thrilled to hear that Margaret provided you with exceptional service. We look forward to serving you again and appreciate your referrals. Happy driving!

June 30, 2026

Clean dealership where the staff was friendly and engaged. A good variety of vehicles were available at the time of my visit. This was my second vehicle and Christian Miller helped me. Overall a p More

by christopher.y.shamoon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Lexus of Cleveland responded

Hi Christopher, thank you so much for leaving us such a positive review! We're thrilled to hear that you had a great experience at our dealership and that Christian was able to assist you. We strive to provide a clean, friendly and engaging environment for our customers. We truly appreciate your recommendation and hope to see you again in the future.

June 30, 2026

I recently purchased a 2026 Lexus NX 350h, and the entire experience was excellent from start to finish. My salesperson, Margaret, was absolutely fantastic. She was knowledgeable, patient, and never made me More

by Salisburysarah23
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Margaret Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Lexus of Cleveland responded

Hi, thank you for your kind words, we're thrilled to hear that your car buying experience at our dealership was excellent. We take pride in providing outstanding customer service from start to finish and we're so glad that you enjoyed your time with us. We hope you continue to love your new Lexus and we look forward to serving you again in the future.

June 30, 2026

I had an excellent experience purchasing my new 2026 Lexus TX, thanks to Allison! From start to finish, she provided outstanding customer service, excellent communication, and took the time to thoroughl More

by Ismartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Huber
Jul 02, 2026 -

Lexus of Cleveland responded

Hi Ismartin, we are thrilled to hear about your excellent experience with Allison at our Lexus dealership! Providing exceptional customer service and making the purchasing process smooth and stress-free is our top priority. Thank you for recommending Allison to others, she truly goes above and beyond for our customers. Enjoy your new 2026 Lexus TX!

June 30, 2026

Loved working with Christian! He is very honest and upfront which made me feel comfortable through the whole process. He is very quick to respond to messages and keeps communicati More

by Megan R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Lexus of Cleveland responded

Hi, thank you for the amazing review! We are so happy to hear that you had a stress-free and enjoyable experience working with Christian. We pride ourselves on providing honest and upfront service, and we are thrilled that it made you feel comfortable. Happy driving!

June 30, 2026

So, I got stuck with Christian Miller as my salesman. LOL! Love this guy!! He got me in a car I never thought I could get into and I am OBSESSED with it. Christian is top notch, knows his product very w More

by lcales9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Lexus of Cleveland responded

Hi, we are thrilled to hear about your positive experience with Christian at Lexus of Cleveland! Our team takes pride in providing exceptional service, and we are glad that you enjoyed it. Thank you for choosing us as your dealership, and we look forward to serving you in the future!

June 29, 2026

The dealership is very professional. The personnel we met were friendly, knowledgeable and very helpful as we evaluated the car buying decision. More

by Katedempsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Manus
Jul 01, 2026 -

Lexus of Cleveland responded

Hi, thank you for your kind words! We take pride in providing a professional and friendly experience for our customers. We are grateful for the opportunity to assist you in your car-buying journey.