Lexus of Glendale

The purchase experience was exceptional from A to Z - from intially inquiring and test driving my Lexus to a courteous, non-pressured follow-up to answer any questions. Negoatiations for the car i selcte from intially inquiring and test driving my Lexus to a courteous, non-pressured follow-up to answer any questions. Negoatiations for the car i selcted were fair and reasonable, no hidden agenda or attempt to squeeze in extra accesories and products I was not interested in. Getting the car ready once I had selected the desired was quick and execution of paperwork went very smoothly. The entire visit was friendly, all staff worked together to make us comfortable, coffee, hot chocolate, etc. Plus the offer of a loaner when servicing the car and a free detail job on the car during my birthday month were added incentives. Finally, Michael Lee spent time with me before I drove off to explain the many features of the GS350. I would highly recommend this dealership to anyone interested in purchasing a Lexus More

We purchased new RX from Lexus of Glendale a few years ago & have had all subsequent service done there. Without fail, have found service to be prompt, professional & to my satisfaction. A loaner car is ago & have had all subsequent service done there. Without fail, have found service to be prompt, professional & to my satisfaction. A loaner car is ready for me and the process for leaving my car and picking up the loaner has always been timely. When I pick up my car, it is not only serviced, but sparkling clean. On the occasions that I've waited during service, I have appreciated the complimentarty refreshments & comfortable Waiting area. When we were in the process of buying the car, Yvonne Perry at the front desk made sure we had refreshments & served as a welcoming member of the Lexus of Glendale team. I often call her & tell her what I need & she makes sure that I'm referred to the right person and insures that I am expeted by that person when I come in. Sometimes the last service person I dealt with is not available when I call in, but I can usually speak to Yvonne & she is always pleasant, professional and willing to assist me. More

Chris was very professional yet simultaneously personable which adds value to the service that I received. Chris provided timely updates on the status of my vehicle and accomodated any needs I had while my c which adds value to the service that I received. Chris provided timely updates on the status of my vehicle and accomodated any needs I had while my car was in service. For example, he worked closely with Selin Asatorians in order to provide a loaner vehicle. Selin promptly put in the request and made sure all procedures were in place so that I wouldn't have to wait any longer than I needed to. I regulary see Chris and Selin when necessary to visit Lexus of Glendale. I look forward to working with them again. More

Our family had previously looked into Lexus as our next leased vehicle. After seeing the cars at another dealership, we were really impressed by by the vehicle- but were not comfortable with the sales team leased vehicle. After seeing the cars at another dealership, we were really impressed by by the vehicle- but were not comfortable with the sales team. We felt very pressured and did not like the quotes that were offered. A few days later, we decided to go to Lexus of Glendale to try once again to obtain the vehicle that we had really wanted to purchase. The staff was friendly, gave us a great quote and was a lot more knowledgeable about the vehicle. We were in and out of there much quicker than any other vehicle purchase I had experienced! In addition, the service staff is excellent. I have dealt with Selin several times for my maintanence. My car is ready when she says it will be, and I get courtesy phone calls about the progress of the job and when to expect to pick up the vehicle. As an added bonus- they allow me to go to the dealership (as much as weekly) to get a free car wash, just for being a loyal customer. Thank you Lexus of Glendale. We will certainly be doing business with you again! Ana Gozau More

This dealership is great. One of the best experiences I have had. Selin was very helpful going the extra mile and trying her best to get me in and out with my problem resolved. Great attitude and a pleasur have had. Selin was very helpful going the extra mile and trying her best to get me in and out with my problem resolved. Great attitude and a pleasure to speak to. I would recommend anyone to Lexus of Glendale. More

I have leased and purchased at least 12 cars for my family members over last 10 years. I have experiences with Mercedes, BMW, Lexus, and Toyota dealers. I have to say, so far, I am most content/satisfi family members over last 10 years. I have experiences with Mercedes, BMW, Lexus, and Toyota dealers. I have to say, so far, I am most content/satisfied with Lexus of Glendale. I have just leased my 3rd Lexus from this dealership and from the same salesperson, Peter Kong. This person is right to the point, very helpful, non-pressuring, and does not beat around the bushes. The deals and services are unbeatable. The salesperson Peter Kong and Lexus of Glendale definitely deserves 5 stars. I am planning on going back for my next Lexus in a few years. More

The dealer was very helpful and professional. I came in and left with the car that day. He answered all my questions and explained everything to me very clearly. Everyone in the dealership was friendly and and left with the car that day. He answered all my questions and explained everything to me very clearly. Everyone in the dealership was friendly and helpful as well. I was scared to go in (I'm a first time buyer) but had an amazing experience. More

This is by far one of the best Lexus dealerships I have been to! All my service needs are met in a very timely manner! I am in and out in a matter of no time. When my car requires service for more than one been to! All my service needs are met in a very timely manner! I am in and out in a matter of no time. When my car requires service for more than one day, I am provided with a clean loner. They always call and follow up with you. All the workers are friendly and great. Selin always takes care of all my needs and my concerns and questions are always answered in detail.She has shown me the best service in the service department. The other consultants are good as well! I would HIGHLY recommend Lexus of Glendale. More

I have been going to this dealership for years... and their service is hands down the best i've ever had. i have owned many cars and my last two have been lexuses. The service here is untouchable. I can their service is hands down the best i've ever had. i have owned many cars and my last two have been lexuses. The service here is untouchable. I can always count on leaving satisfied. All the employees are nice. I have had Selin help me out a few times and she went out of her way to make sure i was completely satisfied and all my needs were met. More