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Lexus of Henderson

Henderson , NV

4.8
7,013 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 7,013 reviews

December 10, 2022

Fabian sent me the loan estimate to buy the car I was leasing so I could compare with other lenders. Their interest rate was more than 2.5% lower than others I received. Lexus made the process easy with More

by Heidiwoodruff
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Lexus of Henderson responded

We're happy to hear your buying experience went so seamlessly thanks to Fabian's help. Congratulations on the new ride! - Lexus of Henderson

December 09, 2022

Excellent, fast service. We’re able to give me a loaner while I waited for my car to be ready. More

by bjcdirector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Lexus of Henderson responded

Thank you for this great review of Lexus of Henderson. We are thrilled to hear that you are satisfied! Our team is here to help with any of your service needs!

December 08, 2022

Staff we dealt with, Mr. Ng, Savanah and Sirui, were all very helpful, courteous friendly and professional. They made it a good experience. More

by Ponygt04@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr.Ng, Savanah and Sirui
Dec 08, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are pleased to hear about your positive experience and hope to see you in the future here at Lexus of Henderson!

December 08, 2022

Professional service got a estimate for all repairs in a day with a loaner car and would use again for service on my lexus. More

by wschaller2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Dec 09, 2022 -

Lexus of Henderson responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

December 07, 2022

Amazing and respectful staff and super helpful with finding exactly what I was looking for More

by kasshoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Lexus of Henderson responded

It was our pleasure to serve you! Thank you for the excellent review and for trusting Lexus of Henderson with your business. We are thrilled that our team was able to help you find exactly what you were looking for! Safe travels and we hope to see you again down the road!

December 06, 2022

Friendly efficient exterior staff start your service when you drive up, no waiting and clean comfortable waiting area to wait for service advisor. My advisor Stephen always reviews my service needs with me a More

by LSHLUKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Service Dept
Dec 06, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that Stephen delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Henderson!

December 05, 2022

Quick and easy. This was my first time using Lexus Henderson and Jayce was great! Everything was easy, fast, and everyone was friendly. Will always use then movin More

by KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce
Dec 06, 2022 -

Lexus of Henderson responded

We are delighted to receive this great review of Lexus of Henderson! We are thrilled to hear that Jayce provided wonderful service. Thank you for working with us. We look forward to assisting you again down the road!

December 05, 2022

I love Lexus of Henderson. David and his team always go above and beyond. They really know what customer service means. More

by jne1702
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David
Dec 05, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that David and the Lexus of Henderson team delivered such a successful purchase experience. Drive safely, and we hope to see you back!

December 02, 2022

Great used vehicles, reasonable pricing, excellent sale and finance staff! 2nd purchase. Great experience all around. More

by Nrspepe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siray
Dec 05, 2022 -

Lexus of Henderson responded

Thanks for stopping in and leaving Lexus of Henderson a five-star review! We are so glad you enjoyed your experience. Congrats on your second purchase!

November 29, 2022

Service staff was fine,loaner car was pleasant, however, pricing for repairs was over the top and unacceptable. More

by Jeff Jacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Lexus of Henderson responded

Jeff, we strive to offer competitive prices in the current market, so it's disappointing to see this feedback. I will share this information with my team, and if there is anything else we could have done to improve your experience, please don't hesitate to call. Best, Craig Kelly - Service Director - 702-228-7736

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