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Lexus of Henderson

Henderson , NV

4.8
6,833 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,833 reviews

April 28, 2021

Used Costco Auto Buying Service; I showed up without an appointment and Michelle was busy—seamless transition to Eldred gave me a test drive, and while I was gone he found a vehicle at another dealer that More

by wilson_carter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Lexus of Henderson responded

Thank you for reviewing us! We appreciate your support and are happy to hear that Michelle and Eldred were able to assist with your purchase and get you into your new vehicle. Congratulations, and we are wishing you many safe and happy miles down the road! - The Lexus of Henderson team

April 28, 2021

Only sirui is the best!!👍👍kind and nice!make us comfortable!!i will refer to my frineds if they want to get lexus..only sirui!! More

by jungah76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sirui
Apr 28, 2021 -

Lexus of Henderson responded

We are so pleased to hear that Sirui took such good care of you here at Lexus of Henderson, and we will be sure to pass along your kind words. Thank you for your business!

April 28, 2021

The staff was knowledgeable, friendly, and accommodating. I was pleased with the 2-yr service for a certified vehicle. Huge benefit! I don’t see the name of the Finance person I worked with - but he was g More

by kornegayhodges
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I worked with someone fab from Finance
Apr 29, 2021 -

Lexus of Henderson responded

We are delighted that you had such a positive experience with our team! Thank you for choosing Lexus of Henderson and taking the time to share your review. We wish you many safe travels in your new-to-you car!

April 28, 2021

Their service department is excellent, quality workmanship and always reasonably priced. They took longer than was originally expected with my last repair, through no fault of their own (waiting f More

by DANBADGETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 29, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. We always strive for communicative and accommodating service, and it means a lot to know that our team made it happen for you. If you ever need anything else, don't hesitate to come back and see us again!

April 28, 2021

I came in for the 95,000 servyand a wheel alignment. David Torella handled the visit in a professional and timely manner. The car was returned washed and serviced. Thank you! More

by BFITZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
Apr 29, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with your service and wheel alignment here at Lexus of Henderson, and we will certainly let David know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 28, 2021

Good people that follow up and follow throughNever had Good people that follow up and follow through Never had an issue getting what needed to happen do quickly and very efficiently. All in all david is o More

by Henrysmak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David customer service adviser
Apr 29, 2021 -

Lexus of Henderson responded

Henry - We appreciate this feedback and are delighted to hear that David could assist you. Thank you for choosing Lexus of Henderson for your auto service needs! We look forward to your next visit.

April 28, 2021

First rate professional knowledgeable customer service courteous responded promptly generous helpful offer free transportation and other assistance end of review end of review end of More

by RICHLEEATTY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisors Jayce Messer/ Tyler Heishman
Apr 29, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 27, 2021

Kim was very good at communicating and customer service. Would highly recommend. go finance in the service department to work great, Really worked hard to get me in and out as fast as possible More

by EZRIZK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
Apr 27, 2021 -

Lexus of Henderson responded

Thank you for the great review! We appreciate your support and are happy to hear that Kim and the team earned your five stars. Drive safely, and we hope to see you back at Lexus of Henderson!

April 27, 2021

Always great experience! My check engine light showed up and I was able to get in first thing Monday morning and have it all taken cared off. More

by Nat2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Apr 28, 2021 -

Lexus of Henderson responded

Thanks for trusting Lexus of Henderson to get the job done. We're glad to hear that our team was able to get you back on the road safely!

April 27, 2021

Nice treatment. The staff it’s professional and environment chilling. Loaner car was clean and very mechanically well maintained. Randy was a very straight guy, no problem at all. More

by MAURICIO_VAZQUEZ36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Apr 28, 2021 -

Lexus of Henderson responded

Mauricio, thank you for your positive words about Randy and the team! We appreciate your business and we hope to see you again at Lexus of Henderson.

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