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Lexus of Henderson

Henderson , NV

4.8
6,812 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,812 reviews

April 14, 2021

I always get great service when I take my car in. The staff is always friendly and respectful. Thanks, Stephen my service host at Lexus. More

by KATHY37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Car Host
Apr 15, 2021 -

Lexus of Henderson responded

Kathy, thank you for your continued business! We are thrilled that Stephen and the team always take such great care of you. See you next time at Lexus of Henderson!

April 14, 2021

I have been using Lexus of Henderson for many years and I have always been treat so well, many times I have told friends that I’d only buy from them because of their service department. David (service manage More

by BAMBIRANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Lexus of Henderson responded

What wonderful feedback! It really means a lot that you're a loyal Lexus of Henderson customer and we are thrilled that you can depend on David to keep you safe out on the roads. Thank you so much for your longtime support! We look forward to working together many more years to come.

April 14, 2021

Great customer service. I will definitely buy another Lexus from trueness. The place looks so nice and clean. No pressure and the people are so polite. More

by u20@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Lexus of Henderson responded

Thank you for the review! We are grateful that we got the opportunity to assist you here at Lexus of Henderson, and we will certainly pass along your kind words. We look forward to your next visit!

April 13, 2021

The dealership had friendly staff and a reasonable wait time for my maintenance service. They answered all my questions and even found a recall I didn’t know about. More

by ANGELAMARIECARACCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Lexus of Henderson responded

It's our pleasure to assist you! Thank you for choosing Lexus of Henderson for your auto service needs. We wish you safe driving and hope to see you down the road.

April 13, 2021

Everything was done exactly as promised. I am so happy with the efficient and competent operation of the service department. My car looks better than when it was new. Thank you especially to David Torella More

by NX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
Apr 13, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! It is great to hear that you had such a successful experience working with David. Drive safely, and we hope to see you again at Lexus of Henderson!

April 13, 2021

The service writer knew what the problem was before they even looked at the car. Further they didn't laugh at me when I was certain it was more serious. Then the service manager road with my husband and we More

by Belinda M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Lexus of Henderson responded

Belinda, it is gratifying to hear that our team took such great care of you and your husband! Thank you for putting your trust in us here at Lexus of Henderson. We hope to welcome you back for your future service needs!

April 13, 2021

GREAT EXPERIENCE! I love my new 2021 RX 350. Tito was very knowledgeable & got me a great deal. Smooth transaction. I would highly recommend this dealership to anyone. Thanks again!! More

by BOXING923@AOL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Nguyen (financial services)
Apr 14, 2021 -

Lexus of Henderson responded

Congratulations on your new 2021 Lexus RX 350! We are thrilled that Tito and the team took such great care of you and made you a happy customer. Thank you for choosing Lexus of Henderson and recommending our work!

April 13, 2021

I don’t like to write the comment so if it don’t excepted next time I don’t even send the survey , goodby. Next time I won’t do so. More

by Nitlemley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us five stars! We are grateful to have you as a customer at Lexus of Henderson, and we look forward to your next visit!

April 13, 2021

Good service. They diagnosed the issue, and explained it to me well. Though I did not carry out the repair due to price of the part, they reassembled my dash /interior very cleanly. More

by cory.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Lexus of Henderson responded

Thank you for this feedback, Cory. We are happy to hear that you received informative service from our team. Enjoy your day! - Lexus of Henderson team

April 13, 2021

Very simple. Very fast and reasonably priced. Great service. Driove into the service department. They took my car and an hour late it was ready. Check out was fast and efficient. More

by RLENTZ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Lexus of Henderson responded

We couldn't have asked for better feedback! Thank you for trusting the service team here at Lexus of Henderson with your vehicle and your business!

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