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Lexus of Henderson

Henderson , NV

4.8
6,953 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,953 reviews

March 13, 2021

I have had only good sales and service of my Lexus over the last 7 years. Everyone has been courteous and informative at Henderson Lexus. More

by Underwoodj426@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David - in Service
Mar 15, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Henderson, and we couldn't be more grateful for your longtime business. We look forward to working with you for years to come!

March 13, 2021

All my interactions with Lexus of Henderson has always been very efficient and professional. The staff is very courteous and delivers superior service in a timely manner. More

by MOYCASA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem
Mar 15, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

March 13, 2021

Great service all the time. My experience has always been positive and professional in all my interactions with both sales and service staff. Service is both time and efficient in all my dealings. More

by MOYCASA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem
Mar 15, 2021 -

Lexus of Henderson responded

Thank you for posting this feedback. Our Lexus of Henderson team is committed to taking care of customers and it is great that always comes through to you!

March 12, 2021

The staff was very professional and courtesy and they went far and beyond customer service and satisfaction. I am very happy and will be returning More

by ramontewesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that our team provided the excellent service we pride ourselves on here at Lexus of Henderson, and we look forward to your next visit!

March 12, 2021

Quick check in and service done on time. Received call when service was completed. Car detailing was excellent. Very polite and very friendly service manager. More

by Lvcj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Mar 12, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you are so confident in the Lexus of Henderson team to get the job done. Drive safely, and we hope to see you back next time!

March 12, 2021

Service department staff was very friendly and attentive. I was texted updates on the progress of my car which was very convenient. My experience bringing my car in to service is always pleasant. More

by JASONT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you with your vehicle here at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!

March 12, 2021

Excellent customer service! Stephen Diem is the epitome of customer care. Our vehicle was completed when promised and a loaner was provided. The entire staff was very helpful. More

by FVSAGUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem
Mar 15, 2021 -

Lexus of Henderson responded

Thank you for posting about your 5-star experience with our team member, Stephen! We are proud to have earned your support and we look forward to your next visit to Lexus of Henderson!

March 12, 2021

Very friendly and speedy service. Can in for a damaged tire and they replaced it, no charge as it was still under warranty. Very satisfied. More

by Woodies5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with your tire here at Lexus of Henderson, and if you ever need anything else, don't hesitate to come back and see us again!

March 12, 2021

Easy to make service appointment. My service rep Jayce was polite. knowledgeable and thorough which was very much appreciated. Will be back for next service. More

by ctaniguchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Mar 15, 2021 -

Lexus of Henderson responded

Thank you for choosing Lexus of Henderson for your auto service needs! We are delighted that Jayce provided knowledgeable service and we look forward to working together again in the future.

March 12, 2021

Monica was extremelyKind and friendly. I wish we were worked with a little bit more and better pricing. But appreciate getting the color of car in stock we wanted More

by shopwithrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica, Ben
Mar 15, 2021 -

Lexus of Henderson responded

Thank you for sharing your experience working with Monica and our Lexus of Henderson team. We appreciate this feedback and will keep it in mind moving forward. Enjoy your new vehicle!

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