Lexus of Henderson

Horrible communication. Couldn't give straight answers. Couldn't get paper work correct. Really couldnt give a crap about doing this deal correctly. Still don't have correct bill of sale they forgot name a Couldn't get paper work correct. Really couldnt give a crap about doing this deal correctly. Still don't have correct bill of sale they forgot name and still haven't completed the deal with USAA finance. Won't answer phone. Won't return messages. They only person doing their job is Martrell. Everyone else sucked and I don't say this lightly. Martrell gets a 5 star. Everyone else gets a zero More

Very efficient and respectful of my time and needs. They looked regionally to find the color and features I wanted. Charlie was very quick to respond and Paul was patient showing me how to work everything. looked regionally to find the color and features I wanted. Charlie was very quick to respond and Paul was patient showing me how to work everything. More

My service advisor is Jay, is is awesome to work with, thanks for everything! He is a pleasure to work work with, I’m happy! thanks for everything! He is a pleasure to work work with, I’m happy! More

I have owned my car for more than 10 years.In the past I I have owned my car for more than 10 years. In the past I have hade always a very steady and excellent service. Today not so effective as in the pas I have owned my car for more than 10 years. In the past I have hade always a very steady and excellent service. Today not so effective as in the past, maybe because of the pandemic More

I enjoy having my Lexus 350 maintenance done at the Lexus Henderson dealership because the employees are always polite. They demonstrate exceptional people skills. I also find the employees to be skilled, kn Henderson dealership because the employees are always polite. They demonstrate exceptional people skills. I also find the employees to be skilled, knowledgeable and professional. The facility is clean and well organized. More

Everyone was very helpful snd friendlyMy agent Tyler us Everyone was very helpful snd friendly My agent Tyler us always very helpful the finance person I spoke with was very honest and helpful They alway Everyone was very helpful snd friendly My agent Tyler us always very helpful the finance person I spoke with was very honest and helpful They always do excellent work on my car More

I love Lexus of Henderson! Everything is always smooth and enjoyable when I bring my car in. I’ve been to the Lexus dealership on Sahara and they don’t even come close to Lexus of Henderson! and enjoyable when I bring my car in. I’ve been to the Lexus dealership on Sahara and they don’t even come close to Lexus of Henderson! More

Entire staff was great. Fabian our salesperson was fantastic. The finance representative, who's name escapes me right now, made a stressful event an enjoyable one. fantastic. The finance representative, who's name escapes me right now, made a stressful event an enjoyable one. More

Rick was great. I couldn’t get to Lexus yesterday to pick up my car and he delivered it to me at home. I never thought the dealer would do this . I am so grateful. i am your customer now. This was m pick up my car and he delivered it to me at home. I never thought the dealer would do this . I am so grateful. i am your customer now. This was my 4th Lexus. Many thanks. Mary Ann OReilly More

The staff was very professional and courteous as usual. It is always a pleasure working with Stephen Diem. Stephen is extremely knowledgeable and considerate. Thank you. It is always a pleasure working with Stephen Diem. Stephen is extremely knowledgeable and considerate. Thank you. More