Lexus of Henderson

The dealership was quick to respond to our needs and fixed our car quickly. Though they didn't have a loaner available, when I explained to them it was our only car that could fit the car seat for our n fixed our car quickly. Though they didn't have a loaner available, when I explained to them it was our only car that could fit the car seat for our newborn they put in an emergency request and the battery was replaced the next day. They kept us informed of progress and sent a Lyft to pick up my husband so he could get the car. I have zero complaints and would absolutely recommend the service team. More

Great response to my need. I woke up to a dead Battery. I was advised to come in and they replaced it quickly. Jay was very helpful as usual. I was advised to come in and they replaced it quickly. Jay was very helpful as usual. More

My service manager David provided exceptional service! Ill recommend him to everyone! He was clear about all services being provided and the condition of my car. Much appreciated. Ill recommend him to everyone! He was clear about all services being provided and the condition of my car. Much appreciated. More

Michelle Suson and Richard Kaye took excellent care of us. Michelle took extra time showing us the various features on our new vehicle. We will definitely refer her and your dealership to our friends. Tha us. Michelle took extra time showing us the various features on our new vehicle. We will definitely refer her and your dealership to our friends. Thanks, all! More

Lexus was Very helpful and Jay was great with customer service and informed me on updates with my vehicle. I appreciate all of their help. service and informed me on updates with my vehicle. I appreciate all of their help. More

Nothing but good experiences at Lexus of Henderson’s service department. I brought my vehicle in for warranty work and was told that there were no loaners available but they could put me in a rental, I service department. I brought my vehicle in for warranty work and was told that there were no loaners available but they could put me in a rental, I agreed. When I dropped off my vehicle Stephen had a loaner waiting for me. He kept me up to date on the status and even better my vehicle was ready earlier than promised; it was clean and an inspection was done. More

Pleasant staff and accommodations. Text message update appreciated. Loaner car was a bonus. Only issue was a long wait time to claim vehicle, over a half hour which seemed excessive since no payment was d appreciated. Loaner car was a bonus. Only issue was a long wait time to claim vehicle, over a half hour which seemed excessive since no payment was due. More

I always receive very courteous and attentive service from Steve. This is my first ever experience with a leased vehicle and I will consider a Lexus next time. from Steve. This is my first ever experience with a leased vehicle and I will consider a Lexus next time. More

I always have a great experience with this dealership especially when it comes to addressing recall items My service writer Stephen Diem is always very friendly and accommodating He always finds a way to especially when it comes to addressing recall items My service writer Stephen Diem is always very friendly and accommodating He always finds a way to get my car serviced at a time that I need it even if the appointment is fully booked He always make you feel you’re important and goes even above and beyond what is expected of him More

Wow! What magnificent service. Jay’s communication was outstanding. Thank you for your efficiency and professionalism. I love how Lexus under promises and over delivers. outstanding. Thank you for your efficiency and professionalism. I love how Lexus under promises and over delivers. More