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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
6,921 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,921 reviews

August 11, 2020

I love the certificated IS I bought and Ray was very helpful however the 1.9% special financing had ended I was told about a week before purchasing my vehicle Lexus should of made an exception. I hope L More

by homesellerlasvegas
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2020 -

Lexus of Henderson responded

Rudy, thank you for taking the time to leave us this feedback. I am happy to hear that you enjoyed working with Ray, and if there was any confusion regarding the financing, I would be more than happy to speak with you about it directly. Please don't hesitate to give me a call. Thank you, Charlie Gumina - General Sales Manager - 702-942-6686

August 11, 2020

Tyler is a great service rep! The process of getting my Lexus serviced was very easy. Friendly staff at the dealership and a clean car afterwards. More

by David
Recommend Dealer
Yes
Employees Worked With
Tyler
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Aug 12, 2020 -

Lexus of Henderson responded

Hi David, thank you for trusting the Lexus of Henderson team to get the job done. We take pride in offering outstanding service and it is great to hear that Tyler hit the mark. All of us are looking forward to working with you next time!

August 11, 2020

Tyler is always so professional, answers all questions and concerns I may have and I appreciate having a loaner vehicle. Every experience I’ve had at Henderson Lexus has been great More

by SHELLYANDREOLI
Recommend Dealer
Yes
Employees Worked With
Tyler
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Aug 12, 2020 -

Lexus of Henderson responded

Hi Shelly, thank you for continuing to do business with us at Lexus of Henderson. We're thrilled to hear that Tyler is always such a pleasure to work with as customer satisfaction is our goal. Our team looks forward to taking care of you next time!

August 10, 2020

Clean, nicely staffed, good service dept., good inventory. Liked sales staff were friendly, informative and accommodating. Great finance dept. manager. Service dept. very helpful also. More

by JOPARADISO
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serie, Sales and Richard in Finance
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Aug 10, 2020 -

Lexus of Henderson responded

Thank you for your confidence in the Lexus of Henderson team! We are so proud to have earned your business and happy to hear that you had such a great experience. Safe travels and we hope to work with you again down the road!

August 10, 2020

There was a slight hiccup on my arrival but Jayce solves the problem and I was able to successfully get service work done. Would definitely recommend. More

by Easypeasy
Recommend Dealer
Yes
Employees Worked With
Jayce
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Aug 10, 2020 -

Lexus of Henderson responded

We are thrilled to hear that Jayce was able to get the job done! Thank you for sharing and for rating us five-stars. We are so proud to have earned your business and we hope to see you back at Lexus of Henderson in the future!

August 10, 2020

Tyler Heishman is the best service manager ever! The service team is always great and courteous. I am happy to bring my vehicle in for all scheduled service. More

by INSKIDEEP
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
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Aug 11, 2020 -

Lexus of Henderson responded

We're so lucky to have you as a loyal customer! It's wonderful to hear that Tyler and the rest of our service team deliver friendly, professional work every time you bring your car in for maintenance. Thank you for continuing to trust Lexus of Henderson with your vehicle and your business!

August 09, 2020

Great service - easy to talk to and get done what was needed done in a timely manner. Car wash was down so I didn’t get a car wash that is usually part of an oil change. More

by SORENSEN.KEVIN
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2020 -

Lexus of Henderson responded

Hi Kevin - Thank you for the five-stars! We appreciate you trusting Lexus of Henderson to get the job done. Safe travels and we hope to see you back next time!

August 09, 2020

Martrell was amazing to work with from beginning to end. Smooth easy and quick process. Ben in finance was great too. Service is top notch More

by Shannon
Recommend Dealer
Yes
Employees Worked With
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Nyguen
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Aug 10, 2020 -

Lexus of Henderson responded

Thanks for the review, Shannon! We appreciate you sharing your experience and shouting out Martrell and Ben. We hope to see you back at Lexus of Henderson and are wishing you many safe and happy miles!

August 09, 2020

Stephen did a fantastic job of taking care of our car and always kept us in the loop with updates on our car. They were amazing More

by arees79
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2020 -

Lexus of Henderson responded

We are thrilled to hear that Stephen made your service experience so transparent and efficient! Thank you for sharing and we hope to see you back at Lexus of Henderson next time!

August 09, 2020

I like the professionalism it offered. My service coordinator was nice and knowledgeable. He doesn’t “xxxxxxxx” and I appreciate that. I would recommend him to anyone. More

by SLKTRINH
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2020 -

Lexus of Henderson responded

We are glad to hear that your experience at Lexus of Henderson was so transparent and professional. Thank you for taking the time to leave us a review! Safe travels and we hope to see you again down the road!

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