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Lexus of Henderson

Henderson , NV

4.8
6,866 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,866 reviews

July 17, 2020

Excellent service, seems COVid 19 safe. Staff was helpful and efficient. Was completed within the the time the advised. More outside seating with water readily available would be nice. More

by patinarabia
Recommend Dealer
Yes
Employees Worked With
Jay Dalit
Jul 20, 2020 -

Lexus of Henderson responded

Thank you for reviewing us! Customer safety and satisfaction are top priorities for us and it is great to hear that the Lexus of Henderson team treated you right. See you next time!

July 17, 2020

The telephone scheduler, the service Staff & the technicians were all knowledgeable and kind. They attended to all my concerns & were punctual in there service . Thanks for all the 5 star staff More

by SOUHEILDAHDOUH
Recommend Dealer
Yes
Employees Worked With
Jay,Mike,Mosses
Jul 20, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review us! It is wonderful to hear that the entire Lexus of Henderson team treated you right as customer service is our priority. We look forward to working with you in the future!

July 17, 2020

Great dealership the service turn around is good to very good the customer service is great very understanding of car care and new loaner rentals are always appealing. Stephen is a great service consultant More

by Kennytabbaa
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Lexus of Henderson responded

Thank you for the review! We are happy to hear that you enjoyed working with Stephen here at Lexus of Henderson, and we will certainly let him know that you appreciate his help!

July 17, 2020

Very professional staff, efficient service. They deliver as promised. Service appointment on time. Provided loaner car. Service took longer than expected, however, the service agent called to notify me of t More

by hiram
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson. Our service department is committed to keeping customers happy and we're glad that always comes true for you. We look forward to doing business with you during your next visit!

July 17, 2020

Lexus of Henderson always does a great job. They are very professional and are always helpful in meeting our needs. David is great to work with and I feel confident that my car is in good hands. More

by psgaskill
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torella
Jul 20, 2020 -

Lexus of Henderson responded

We can't thank you enough for this wonderful feedback! We're very proud of our team here at Lexus of Henderson and your kind words about David brightened our day. See you next time!

July 17, 2020

Excellent service and great and wonderful awesome people. Great costumer service. Excellent excellent excellent excellent excellent excellent excellent excellent excellent experience. Very clean office. Wond More

by ED12RAYMA21
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Lexus of Henderson responded

Thank you for taking a moment to share such positive feedback. It is wonderful to hear that you enjoyed the service and amenities at Lexus of Henderson as customers are our priority. We're looking forward to doing business with you in the future!

July 16, 2020

Very professional staff..always attentive to your needs. Blue shirt girl cleaning offices and tv remotes constantly.. Im feeling safe at this dealership..great people working here! More

by Tabeard00
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Messer
Jul 16, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review us! Customer safety is our goal and I am glad to hear that you felt comfortable during your recent experience with us. We look forward to working with you during your next visit to Lexus of Henderson!

July 16, 2020

Great service. Jay always does a great job assisting the few times I’ve come in for service. All issues were addressed and taken care of within a day. More

by BMC374
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Lexus of Henderson responded

It's wonderful to hear that you received great service from Jay and our Lexus of Henderson team! We are so glad that your concerns were addressed in a timely manner. Thank you for your review!

July 16, 2020

Everything went. Very good treated very nice. Working with the service department was good from the time I pulled up with the guys outside to take care of the paperwork More

by darrenshieldsdbyrd
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Lexus of Henderson responded

Hi Darren - It's fantastic to hear that from start to finish you had a five-star experience working with our team! Thank you for the wonderful feedback and for trusting us with your vehicle. We hope we have the chance to assist you in the future at Lexus of Henderson.

July 16, 2020

Service was courteous and prompt. I did not have to wait when I arrived. I liked communicating by text messages. My car was ready in approximately 1 hour. Did not have to wait long to get my car. David More

by VNDOE2
Recommend Dealer
Yes
Employees Worked With
David
Jul 17, 2020 -

Lexus of Henderson responded

There is so much about your review which we love! It's wonderful to hear that you received timely, communicative service during your recent visit with us at Lexus of Henderson. Thank you for mentioning David as well. We hope to see you down the road!

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