Lexus of Henderson

GS350 40k Service David Torrella and the service team performed the required 40,000 mile maintenance. David provided a loaner car since I needed a car for work. David Torrella and the service team performed the required 40,000 mile maintenance. David provided a loaner car since I needed a car for work. More

20,000 mile check up Routine maintenance, went exactly as past visits, perfect. Jay, was very through in explaining what exactly was done and what would occur on the 30,00 Routine maintenance, went exactly as past visits, perfect. Jay, was very through in explaining what exactly was done and what would occur on the 30,000 mile check up. Jay as always very friendly and professional. I discussed the cost of this service and upcoming services with Jay and I'm sure he got the impression the costs were being thought by me to be definitely on the high side; which I believe them to be. I would sincerely like to continuing services at the dealership, but I will need to compare options for normal services. Thank you, Ted Franklin More

Understaffed Caused Longer Wait My Oil Maintenance Required notice on my Lexus RX 350 dash actually was a rotate tires notice. I was able to get a car wash during my two hour wait f My Oil Maintenance Required notice on my Lexus RX 350 dash actually was a rotate tires notice. I was able to get a car wash during my two hour wait for my scheduled 11:00 am service appointment. More

Called for a one o’clock appointment. Arrived early to get checked in. Car serviced and clean and back home by 2:15 Thanks guys get checked in. Car serviced and clean and back home by 2:15 Thanks guys More

Exceptional service and staff! I had my 3rd car buying experience with this location and it couldn’t have been more pleasant, quick, and easy. experience with this location and it couldn’t have been more pleasant, quick, and easy. More

Very disappointed with finance department,summit our application to many different banks and no communicate at all 😡 would not come here or recommend anyone here application to many different banks and no communicate at all 😡 would not come here or recommend anyone here More

An efficient and pleasant experience. Jayce, my service representative was very efficient, friendly and communicated very well. I understood what the service would entail and he brought u Jayce, my service representative was very efficient, friendly and communicated very well. I understood what the service would entail and he brought up an option for my slightly damaged wheel rims that worked up perfectly. Jayce was well informed as he knew the recall parts were going to be in very soon and scheduled me for this service on a date when a loaner was available. More

Amazing experience and outstanding customer service Thank you Michelle Susan for great communications thru email as well as in person at the dealership. You made my experience comfortable with a smooth Thank you Michelle Susan for great communications thru email as well as in person at the dealership. You made my experience comfortable with a smooth transition over to Richard Kaye who finalized and closed the deal. Thank you for making my dream car a reality. More

Outstanding Customer Service I always receive excellent customer service and the service is always completed as discussed during the check-in process. This review includes all po I always receive excellent customer service and the service is always completed as discussed during the check-in process. This review includes all points of contact (i.e., scheduling, check-in, pick-up). Thank you! More

Great dealership always easy to work with. Addressed all Great dealership always easy to work with. Addressed all my concerns. They take pride in their work and it shows in the service they deliver Great dealership always easy to work with. Addressed all my concerns. They take pride in their work and it shows in the service they deliver More