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Lexus of Henderson

Henderson , NV

4.8
6,857 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,857 reviews

May 21, 2020

Everyone is always friendly and welcoming! From the moment that I first arrived and bought my car to the routine check ups for my car, everyone I’ve encountered was pleasant. More

by Miriam
Recommend Dealer
Yes
Employees Worked With
Jim Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David T.
May 21, 2020 -

Lexus of Henderson responded

Miriam, we are so proud to have you as a Lexus of Henderson customer! Thank you for your support.

May 21, 2020

Awesome - never had a problem taking my car to Lexus of Henderson Tyler Heishman is a pleasure to work with - he has always been on top of my issues . Thank you More

by THISJOS4EJ
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman, all the guys who greet you when u pull up
May 21, 2020 -

Lexus of Henderson responded

Thank you for your continued support! We're pleased to hear that Tyler always takes care of you during your visits to Lexus of Henderson. See you next time!

May 20, 2020

We were very pleased, happy & satisfiedfrom the We were very pleased, happy & satisfied from the beginning to the end. Martrell was a hands on dealer. We will definitely recommend to our friends More

by RGG0806
Recommend Dealer
Yes
Employees Worked With
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Lexus of Henderson responded

Thank you for sharing your awesome experience with Martrell- they will appreciate the five-stars! All of us at Lexus of Henderson are grateful to have your business and we look forward to working with you in the future.

May 20, 2020

Ray was great! Very friendly and easy to work with. The finance people (sorry, we forgot their names) were very good too. My husband and I love Lexus! More

by GREG.RICHES
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Lexus of Henderson responded

Thank you for reviewing us! We're elated that Ray took good care of you and your husband while you did business with us at Lexus of Henderson. We look forward to seeing you again down the road!

May 20, 2020

Lexus of Henderson is the best place to purchase a vehicle. The sales men aren’t pushy and they help you find the car of your dreams! More

by sms
Recommend Dealer
Yes
Employees Worked With
Rick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Lexus of Henderson responded

We can't ask for better feedback than this! Thank you so much for being a wonderful Lexus of Henderson customer.

May 20, 2020

Courteous people Good Service Except after car wash Courteous people Good Service Except after car wash they forgot to shine the Tires No more snacks because of New Normal Wish they would provid More

by MILESSIMONVEGAS
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
May 20, 2020 -

Lexus of Henderson responded

Thank you for sharing this feedback. I will be sure to discuss your review with my team so we can provide an even better experience next time! We're proud to have you as a Lexus of Henderson customer.

May 20, 2020

I love Lexus they’re the best. Great service, treated like luxury and always going above and beyond for their customers. I can’t wait til I finish paying off my car so I can start on a Lexus truck next. More

by AUSTINH2207
Recommend Dealer
Yes
Employees Worked With
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Lexus of Henderson responded

Thank you for the five stars! It means a lot to hear you say that our team always goes above and beyond to help you out here at Lexus of Henderson. We look forward to your next visit!

May 20, 2020

Ray has been helping me since 2017 and everything goes smooth with him. I was able to finalize everything in less than 2 hours. You know this does not happen usually at any dealership. More

by TARO07
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Lexus of Henderson responded

We love to hear that you can turn to Ray whenever you're in need of a new vehicle and know that you will be well taken care of. Thank you so much for your repeat business! We hope that you're loving your new vehicle.

May 20, 2020

Extended Warranty The guy who tried to sell me the extended warranty, didn’t want to tell me how to get the registration check refund. AMVD told me the check had to be More

by STENGERJ1629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy in finance isn’t mentioned. It could of been a Richard.
May 26, 2020 -

Lexus of Henderson responded

I'm disappointed to see this review. It is never our intention that any customer leaves feeling disrespected or unsatisfied, and I'm sorry to hear that we didn't leave you with that impression. I'd like to speak to you directly about what happened during your visit, but I am unable to find your contact information based not this review. Would you consider giving me a call? Thank you, Charlie Gumina - General Sales Manager - 702-942-6686

May 20, 2020

Best car buying experience I have ever had. I arrived at 5 PM on Saturday and was out the door with my new car by 7:30. . All people involved were top notch and very friendly!! I would highly recommend He More

by Lcgeorgia
Recommend Dealer
Yes
Employees Worked With
Rick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich in finance
May 21, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! It means a lot to hear you say that you had the best car-buying experience you've ever had here with us at Lexus of Henderson. We hope that you continue to enjoy your newly purchased vehicle!

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