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Lexus of Henderson
Henderson , NV
6,847 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 6,847 reviews
May 08, 2020
excellent Excellent service. For the 20,000 miles service, the dealership sent someone to pick the car and deliver my car back to my home the same day. David T Excellent service. For the 20,000 miles service, the dealership sent someone to pick the car and deliver my car back to my home the same day. David Torrella has always been friendly and courteous. I have full confidence to let David handle every required service that needs to be done. More
by PKGTTG
Verified CustomerEmployees Worked With
David P Torrella in Service Department
May 07, 2020
Hello,I am not satisfied with the way my Lexus ride, I am having the same problem. I even paid for a wheel alignment that I thought I shouldn't had to paid for. The car STILL pulls. Surely will haven't put having the same problem. I even paid for a wheel alignment that I thought I shouldn't had to paid for. The car STILL pulls. Surely will haven't put any wear and tear on that car in 30 days. More
by ZACHARITA1
May 07, 2020
Amazing experience with very accommodating staff. They all cared about me and what I needed and were willing to do what they needed to ensure I was satisfied. all cared about me and what I needed and were willing to do what they needed to ensure I was satisfied. More
by QUEENNIEB
Employees Worked With
May 07, 2020
Pleasant Experience The service staff are so nice to deal with, that it makes me coming 135 miles to get my car serviced worth the drive. Everyone was willing to help fro The service staff are so nice to deal with, that it makes me coming 135 miles to get my car serviced worth the drive. Everyone was willing to help from the call to schedule, the email reminder from David Torrella to the welcome when we arrived and the good day when we headed home. While we were waiting Veronica Solis helped me pick out a cover for the back seat, so I can take my dog for a ride and keep my car clean and protected. More
by jerseyott0
Employees Worked With
David Torrella and Veronica Solis
May 06, 2020
Tyler from the service department was great. He helped get my vehicle car battery replaced. The process was seamless and he was so kind. I hope to deal with him again in the future. get my vehicle car battery replaced. The process was seamless and he was so kind. I hope to deal with him again in the future. More
by 1TINAMIMS
Employees Worked With
May 06, 2020
Superior customer service. Lexus of Henderson is always a pleasure to deal with. The customer service is consistently courteous, efficient and helpful. An excellent run business Lexus of Henderson is always a pleasure to deal with. The customer service is consistently courteous, efficient and helpful. An excellent run business at every level. More
by KTBOSS2
Employees Worked With
Tyler Heishman
May 06, 2020
Great dealership. From searching a vehicle online to scheduling a test drive on the same day. Very easy. Genuinely nice people who are trying to make the process as comfortable as possible. Thank you fo scheduling a test drive on the same day. Very easy. Genuinely nice people who are trying to make the process as comfortable as possible. Thank you for a great car and most enjoyable car buying experience. More
by THOMAS.B.THORNTON9
May 05, 2020
I’ve been going to this dealership for many years. It’s very convenient and everyone is very friendly and helpful. My go-to person is David Torella and he’s always professional, courteous and knowledgeable very convenient and everyone is very friendly and helpful. My go-to person is David Torella and he’s always professional, courteous and knowledgeable. Alex is the attendant who checks people in when they arrive. He is always so pleasant and courteous and I really appreciate that. More
by DECEMBER1863
Employees Worked With
David Torella ??????????, Alex-he is always so courteous and professional ??????????, Chantelle-she is very knowledgeable and friendly ??????????
May 05, 2020
I had a very pleasant experience at Lexus of Henderson on Monday. Everyone was very nice and wore masks. It was easy and quick dropping the car off and they had it done very quickly. Monday. Everyone was very nice and wore masks. It was easy and quick dropping the car off and they had it done very quickly. More
by BRIBRILV
May 05, 2020
We had a great experience with this dealership. We would recommend to friends and family. Rick went above and beyond to assist us with our purchase. He made us feel comfortable even though we lived in anoth recommend to friends and family. Rick went above and beyond to assist us with our purchase. He made us feel comfortable even though we lived in another state. Nothing we asked him to do was too much. Just waiting for my vehicle to get shipped to me. More
by Amanda Davis
Employees Worked With
