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Lexus of Henderson

Henderson , NV

4.8
6,940 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,940 reviews

May 28, 2020

Awesome Overall team effort, flawless execution in and out in a half hour. Beyond the best in Customer Service. Considering with current events felt as norm More

by gordonchris702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review. We are happy to hear that our team took good care of you here at Lexus of Henderson, and we look forward to working with you again sometime!

May 28, 2020

Always Great Service with Tyler Heishman Overall, the service at Lexus and Lexus Service Department is always great and Tyler is an awesome service consultant!! We always enjoy working with More

by MWOLFELV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review and for giving a shout out to Tyler! We look forward to working with you during your next service visit.

May 28, 2020

A service person was excellent. He handled everything very appropriately and professionally. The only issue I have is that my maintenance light came on and it was at 30,000 miles I paid for the pre-ma More

by NCELESTELV
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Lexus of Henderson responded

I am glad to hear that our team took care of you. We appreciate you sharing the details of your visit as it will help us improve going forward. Thank you for your business.

May 28, 2020

Best service department in the Vegas area! Always kind and prompt. Bonus that they wash and deliver a like new car when you take it in for service. More

by kaydee.francis
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Lexus of Henderson responded

We couldn't ask for better feedback. Thank you for visiting Lexus of Henderson!

May 28, 2020

tyler was very professional and i enjoyed working with him Always enjoy going to lexus of Henderson. we love the lexus product. I waited for my vehicle and it was done in 90 minutes as tyler advised. will be More

by LEXUSGIRL1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler and Jay
May 28, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! We are so glad you enjoyed working with Tyler and our team at Lexus of Henderson. We look forward to your next visit!

May 28, 2020

Pleased with the pick up and delivery during this time. Felt safe and taken care of. Also my free service was greatly appreciated. Tyler was very helpful. More

by JACKIEROUSSET
Recommend Dealer
Yes
Employees Worked With
Tyler heishman
May 28, 2020 -

Lexus of Henderson responded

Thank you for the review! It was our pleasure to work with you here at Lexus of Henderson, and we will certainly let Tyler know that you appreciate his help!

May 27, 2020

Very fast and friendly, was in and out of there in a hour loved it! I will be back again for my next car in 3 years! More

by HOOTEN.CONNIE
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Lexus of Henderson responded

Many thanks for the stellar review, Connie! We are glad we could make the buying process smooth to get you back on the road in your new vehicle so quickly. We wish you many happy miles and look forward to seeing you back at Lexus of Henderson!

May 27, 2020

Received a courtesy call day before confirming my Appointment. Allowed me to drop my car early to accommodate my schedule still completed on time and phoned when ready. More

by TODDJLEAVITT
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
May 27, 2020 -

Lexus of Henderson responded

We are committed to making every experience as seamless as possible and your feedback made our day! Thank you for choosing Lexus of Henderson!

May 27, 2020

I was in for routine maintenance of my RC350. The staff was courteous, friendly and very helpful. The cost of the maintenance was extremely low. Highly recommended More

by Aperez66
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Lexus of Henderson responded

Thank you for trusting us with your Lexus RC 350! We are happy to hear that you received helpful service from our Lexus of Henderson team. Hope to see you down the road!

May 27, 2020

Excellent service Lexus of Henderson is the best dealership in town without a doubt. They got me in for a service appointment right away and were even able to reschedu More

by jlane_108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chantelle Kraft and Eric Duckro
May 27, 2020 -

Lexus of Henderson responded

Thank you for this great feedback about your experience here at Lexus of Henderson! We're so glad we could get you in quickly for your service appointment and we will be sure to pass along your appreciation to Chantelle and Eric. See you next time!

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