Back

Lexus of Henderson

Henderson , NV

4.8
6,944 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
Contact Dealership

7736 Eastgate Road

Henderson , NV

89011

Directions

By Type

Showing 6,944 reviews

April 26, 2020

I was not happy the first time I went there because the person was putting me to a car I don’t like because he said that’s the only car in my budget. Luckily the next day I met Michell with my cousin help More

by Richardg
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RICHARD ON THE FINANCE
Apr 27, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a positive review! We are happy to hear that Michelle provided the excellent service we pride ourselves on here. We will be sure to let her know that you appreciate her help!

April 26, 2020

Awesome service during such a hard time for us all! We are very satisfied with the services we received from Tito! Thank you Thank you! More

by EARLBRNS
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Lexus of Henderson responded

Earl, thank you for sharing your feedback for Lexus of Henderson! We're so glad to hear that Tito took care of you during your visit. See you next time!

April 25, 2020

Always a joy to take our cars into the Lexus of Henderson service department. Courteous, prompt and efficient. They make us feel like they are our great neighbor More

by BRACKNEYWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dalit and Isaac Alvierde
Apr 27, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review Lexus of Henderson. We're happy to hear that our team earned your business!

April 25, 2020

The process was as painless as possible with Lexus of Henderson! They responded promptly to my internet inquiry, the car was fairly priced so negotiating was a breeze and the car was spotless when I dro More

by JHOLMES0508
Recommend Dealer
Yes
Employees Worked With
Twala Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Lexus of Henderson responded

We can't thank you enough for the wonderful recommendation! We're so glad to hear that the process was so seamless for you and we hope you're loving your new car. See you next time! -The Lexus of Henderson Team

April 24, 2020

Happy My appointment was at 8 am with David Torella , I was there 7:45 am, I was approached immediately by service personnel who took notes and guided me to More

by ragabnh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David torella
Apr 24, 2020 -

Lexus of Henderson responded

Thank you for choosing Lexus of Henderson. David will be thrilled to read your positive feedback. We're proud to have your business and look forward to serving you next time!

April 24, 2020

Simply amazing dealership each time I go for service. Always met with a smile and quickly taken care of. The work done is always the highest caliber and I trust my car is being fixed by the best in the b More

by DANNYANDTONYA2
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Lexus of Henderson responded

Thank you for trusting us at Lexus of Henderson. Our team is committed to taking excellent care of customers, and their vehicles!

April 24, 2020

Recently had my 2019 RX350 Fsport serviced for a recall, love the service department at Lexus of Henderson, best experience ever! A big thank you to Jayce, Tyler, the Technician's that worked on my vehicle, More

by MICHAELCALKINS23
Recommend Dealer
Yes
Employees Worked With
Jayce, Tyler, Service Technician's, Lexus Roadside Assistance
Apr 24, 2020 -

Lexus of Henderson responded

Thank you for the wonderful feedback, Michael! It was a pleasure working with you and we will pass along your thanks to Jayce, Tyler, and the rest of our service team here at Lexus of Henderson. We appreciate your support and look forward to seeing you down the road!

April 24, 2020

Satisfied and Delighted Everyone was very friendly and answered all of my questions to my satisfaction. The work was completed when it was supposed to be, which I appreciate More

by LESLIE4040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler and another service manager when I picked my car up
Apr 24, 2020 -

Lexus of Henderson responded

Leslie - We can't thank you enough for taking the time to share with us! We're so happy you received the 5-star service you deserve and your kind feedback means so much to us here at Lexus of Henderson. We look forward to seeing you again down the road!

April 23, 2020

They contacted me right away after I contacted Costco’s buying service. I was approved for financing and they gave me several payment options. I made an appointment to meet with them to sign the paperwor More

by DAVENPORTD256
Recommend Dealer
Yes
Employees Worked With
Twala Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! It was our pleasure to work with you here at Lexus of Henderson, and we hope that you enjoy your new ride!

April 23, 2020

Paul Dackow is the best! I had the best experience at a dealership EVER due to Paul Dackow! Our auto lease transaction was quick and efficient. Paul provided excellent custo More

by Heatherbook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance was great! Sorry, I forgot his name...
Apr 24, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! We are happy to hear that Paul provided the exceptional customer service that we pride ourselves on at Lexus of Henderson. We will be sure to let him know that you appreciate his help, and we hope that you continue to enjoy your new vehicle!

...
561
...