Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Henderson
Henderson , NV
6,951 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,951 reviews
March 12, 2020
Great experience. Tito was great to work with and listened and addressed all of our concerns. He had us out of there with our new Lexus in about an hour. This is our Tito was great to work with and listened and addressed all of our concerns. He had us out of there with our new Lexus in about an hour. This is our 4th Lexus and we will not change. More
by EXPERTPAINTING4
Verified CustomerEmployees Worked With
March 11, 2020
David was fabulous!! So nice & attentive. He was willing to take time and help me even without an appt. I would definitely be back when & if I need repairs. Thank you. willing to take time and help me even without an appt. I would definitely be back when & if I need repairs. Thank you. More
by JOSEPHINE1008
Employees Worked With
David
March 11, 2020
Yes ..... I enjoyed the 1st car I purchased with you guys 2016, always a pleasant experience and look forward to doing more business in the future! 2016, always a pleasant experience and look forward to doing more business in the future! More
by RACHELLESEAMAN
March 11, 2020
Efficient Every time I've brought my car in for service, they've been quick and efficient.Very professional staff as well. I highly recommend them to anyone who Every time I've brought my car in for service, they've been quick and efficient.Very professional staff as well. I highly recommend them to anyone who needs their Lexus serviced. More
by DIANDRA
Employees Worked With
Stephen Diem
March 11, 2020
Although the staff was friendly, the wait for my oil change was substantial. Also, when getting my car back, my usual expectation of Lexus IS a clean car, both inside and out. This was not the case. Wi change was substantial. Also, when getting my car back, my usual expectation of Lexus IS a clean car, both inside and out. This was not the case. With what they charge for an oil change, my expectations were not met. More
by Rjsmile24
Employees Worked With
March 10, 2020
Efficient Service Very courteous and prompt. Quality of work has always been excellent. Would be nicer if a loaner car can be arranged as part of the appointment. Very courteous and prompt. Quality of work has always been excellent. Would be nicer if a loaner car can be arranged as part of the appointment. More
by BILLCHENYS
Employees Worked With
Chantelle Kraft
March 10, 2020
Excellent Tyler, my service manager, is the best of his kind I’ve ever had. He is friendly, professional, and thorough. The vehicle was ready when promised and Tyler, my service manager, is the best of his kind I’ve ever had. He is friendly, professional, and thorough. The vehicle was ready when promised and the work performed was explained in the details tailored to me. More
by SCW757
Employees Worked With
Tyler Heishman
March 08, 2020
I moved from Memphis TN and I worried I will miss the Lexus service there. Now, I am so relaxed. The service at Henderson is awesome. . I have 5 new Lexus since 2001. The best than any luxurious cars an Lexus service there. Now, I am so relaxed. The service at Henderson is awesome. . I have 5 new Lexus since 2001. The best than any luxurious cars and dealer services. Thanks More
by SUSANWANG
Employees Worked With
David T and few other advisers
March 07, 2020
I was able to schedule my service in a quick and timely fashion. Tyler was fast at responding to my messages. The service guys that picked up my car were friendly and accommodating. Overall I’m very happy fashion. Tyler was fast at responding to my messages. The service guys that picked up my car were friendly and accommodating. Overall I’m very happy with my service. Thank you! More
by VELVETF2001
Employees Worked With
Tyler at Henderson
March 07, 2020
I was not too happy being stood up by your on site technician, it was quickly made up by your sales rep, Michelle Suson. She showed up at my house within 2 hours to go over all technical features for technician, it was quickly made up by your sales rep, Michelle Suson. She showed up at my house within 2 hours to go over all technical features for me and my wife.. she was friendly, professional and thorough. More
by VINCENTKAN
Employees Worked With
