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Lexus of Henderson
Henderson , NV
6,942 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 6,942 reviews
August 17, 2024
Everyone was very kind and helpful best experience at a dealership. Highly recommended to friends and family. dealership. Highly recommended to friends and family. More
by codyhoyer1760
Verified Customer
August 17, 2024
Very little follow-up or follow thru by service writers. They don’t return calls in a timely manner. Showed up for 9:20 appt. After checking in outside, service writer never showed to talk. After 40 minu They don’t return calls in a timely manner. Showed up for 9:20 appt. After checking in outside, service writer never showed to talk. After 40 minutes, went to find out why and discovered no Serv writer had been assigned. Only needed a “check-up” but didn’t get car back until 4 hours- and that was with a service appt. Have had similar instances over the years, Even after complaining to Serv writer manager. If I had an altetnative, I would go elsewhere but in Vegas, both Lexus dealerships have same owner. More
by jbyrnes0
Employees Worked With
August 16, 2024
The service and waiting area was excellent. . We were greeted with respect. Tyler thank you. . We were greeted with respect. Tyler thank you. More
by Cookie
Employees Worked With
August 16, 2024
All the staff is very friendly and welcoming. The drive is a bit further for me but I prefer the Henderson location over the Vegas location. The drive is a bit further for me but I prefer the Henderson location over the Vegas location. More
by Jason
Employees Worked With
David Torrella
August 16, 2024
very good service and customer support. Updates are timely. well done to service department. thank you. Updates are timely. well done to service department. thank you. More
by kenneth.j.vacek
Employees Worked With
August 16, 2024
My sale guy was not very friendly and has not responded to me getting my fast chargers for the car I purchased. to me getting my fast chargers for the car I purchased. More
by Shyikajohnson
Employees Worked With
August 16, 2024
This dealership is very prompt and efficient. The moment I parked my car the mechanic assisted me right away. They are so nice and I like how they treat their customers in a professional manner. The moment I parked my car the mechanic assisted me right away. They are so nice and I like how they treat their customers in a professional manner. Thanks. More
by crisventigan
Employees Worked With
August 16, 2024
I am always treated with respect and compassion. And the facility is clean with a clean men’s room And the facility is clean with a clean men’s room More
by wspringgate
Employees Worked With
