Lexus of Henderson - Service Center

David is friendly and works hard to make each visit a painless experience. Excellent service painless experience. Excellent service More

So far so good for me since my visit Lucia Henderson is for a call back for a call back More

It was great working with Tony. I appreciated the loaner car. But your detailing department needs improvement. For the amount of money I was charged for a detail of my car, it was s I appreciated the loaner car. But your detailing department needs improvement. For the amount of money I was charged for a detail of my car, it was still dirty and it didn't smell like they shampooed the carpet. I have grandchildren, and my car gets dirty. I would love to know that if I need to get my car detailed, the level of clean matches the price I pay to get it done. More

She was able to setup the vehicles we were interested in and address our concerns. This was a very smooth transaction. and address our concerns. This was a very smooth transaction. More

Great experience Tito was very friendly and easy to work with Always outstanding service from everyone with Always outstanding service from everyone More

Kim was very professional working with us on purchasing our new vehicle. She ensured us that if we had any questions about anything about the car she would be there to assist. We are very pleased with her our new vehicle. She ensured us that if we had any questions about anything about the car she would be there to assist. We are very pleased with her helpfulness. More

Car was delivered on time after service was completed. Waiting area was comfortable. I would like to use the courtesy vehicle, but after a bad experience in 2018 with my first Lexus service, I am not will Waiting area was comfortable. I would like to use the courtesy vehicle, but after a bad experience in 2018 with my first Lexus service, I am not willing to try it again. More

Very thoughtful. Super customer service oriented I wish every service provider would emulate what Tony does Super customer service oriented I wish every service provider would emulate what Tony does More

Excellent, efficient, timely, friendly customer service from Patrice and Denise, and, with finance. No time wasted. Exceptional delivery experience teaching me the vehicle. Best followup communication I'v from Patrice and Denise, and, with finance. No time wasted. Exceptional delivery experience teaching me the vehicle. Best followup communication I've ever experienced with any vehicle. I turned in a new BMW-X3 to get the NX350. Much more superior vehicle in every way, drive, comfort and functionality. 10/10. Highest recommendation. Thank you. More

More interested in finding ways to charge you for unwanted services then providing customer service. unwanted services then providing customer service. More