5,095 Reviews of Lexus of Henderson - Service Center
All of the employees were definitely helpful and my car was even better when I got it. I do have to say though that my brakes needed to be changed a week later but I didn't know that and I thought if they was even better when I got it. I do have to say though that my brakes needed to be changed a week later but I didn't know that and I thought if they did the full inspection that I would be notified of that as well. More
I don’t like to write the comment so if it don’t excepted next time I don’t even send the survey , goodby. Next time I won’t do so. next time I don’t even send the survey , goodby. Next time I won’t do so. More
The service writer knew what the problem was before they even looked at the car. Further they didn't laugh at me when I was certain it was more serious. Then the service manager road with my husband and we even looked at the car. Further they didn't laugh at me when I was certain it was more serious. Then the service manager road with my husband and went over the many electronic features. More
Very simple. Very fast and reasonably priced. Great service. Driove into the service department. They took my car and an hour late it was ready. Check out was fast and efficient. service. Driove into the service department. They took my car and an hour late it was ready. Check out was fast and efficient. More
Everything was done exactly as promised. I am so happy with the efficient and competent operation of the service department. My car looks better than when it was new. Thank you especially to David Torella with the efficient and competent operation of the service department. My car looks better than when it was new. Thank you especially to David Torella. More
The dealership had friendly staff and a reasonable wait time for my maintenance service. They answered all my questions and even found a recall I didn’t know about. time for my maintenance service. They answered all my questions and even found a recall I didn’t know about. More
Good service. They diagnosed the issue, and explained it to me well. Though I did not carry out the repair due to price of the part, they reassembled my dash /interior very cleanly. to me well. Though I did not carry out the repair due to price of the part, they reassembled my dash /interior very cleanly. More
Service was very systematic. It didn’t make me wait too long. Suggesting for charging area to be activated cause if the waiting takes a while then customer gets bored and impatient. long. Suggesting for charging area to be activated cause if the waiting takes a while then customer gets bored and impatient. More
Excellent customer servce. Quick, trustworthy, professional, knowledgable, and courteous. Always a pleasure to work with Stephen and everody else in the service department. Thank you! professional, knowledgable, and courteous. Always a pleasure to work with Stephen and everody else in the service department. Thank you! More