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Lexus of Henderson - Service Center

Henderson , NV

4.8
5,018 Reviews

5,018 Reviews of Lexus of Henderson - Service Center

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January 03, 2025

Fast, efficient service, with kind, friendly representatives. My service rep was exceptionally friendly and knowledgeable. More

by WendyRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Great service, thank you. Always available appointments and job completed within 2-4 hrs. Thanks More

by mariafellows15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Terrible service, unknowledgeable about product/vehicle details and either incompetent or purposefully deceitful. It was the worst car buying and customer service experience I’ve had. More

by Nick
Recommend Dealer
No
Employees Worked With
Terry Coleman -0 stars
January 02, 2025

Well taken care of and detailed review of systems checked. Did find defective battery and replaced it under warranty. More

by ORISSA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

All service has been in a timely manner and everything explained beforehand. The waiting rooms are well laid out and coffee is fresh. More

by rickstilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Very clean and receptive dealer. Staff was polite and attentive t concerns of the customer. More

by BAMBI4455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

First experience. Service was good. I do not know the average service time for the basic service but ours was about three hours which seemed slow. The service represen More

by bheffernan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

The dealership is very clean and comfortable. The staff are friendly and polite. Everything being done to my car was clearly explained. Also, they kept me updated. More

by jaxx0n5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

We have never experienced anything but perfect service from Lexus of Henderson. All of our transactions have been flawless both from car purchases to top notch service. Our multiple purchases have been wi More

by rcrescitelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler in the Service department. 5 star plus!
December 28, 2024

Very polite. Was able to work us in a timely manner. Tech provided us complete video narration of our concerns and went further to diagnose a problem that was not More

by ORISSA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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