Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Manhattan
New York, NY
571 Reviews
Lexus of Manhattan is pleased to offer Service, Parts, and Sales of New, Pre-owned and Certified vehicles. For Lexus of Manhattan customers, we are proud to offer complimentary shuttle services to and from our dealership while having your vehicle serviced with us. We also have courtesy pick-up and delivery of your vehicle as well as complimentary on-site valet parking and car washes.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 571 reviews
September 28, 2023
Detail and patient. Nice buying process. Good services and explanations. Nice environment and showroom. Will recommend Nice buying process. Good services and explanations. Nice environment and showroom. Will recommend More
by Z Lin
Employees Worked With
September 21, 2023
I usually don’t write 5 Star review because I always believe they’re fake. But honestly this dealership really deserved the 5 stars. I didn’t feel pressured to buy a car or sweet talked into anything. believe they’re fake. But honestly this dealership really deserved the 5 stars. I didn’t feel pressured to buy a car or sweet talked into anything. The staff was really nice Very helpful. Raymond went above and beyond getting all the info on almost every RX 350 on the rooftop we pointed at. And he found us a great car with great pricing. And Warren was great on stay on top of getting the numbers for the cost and fulfilling all of our last minute request we had. I’d recommend this dealership to friends and family. More
by Shantirhill
September 13, 2023
Lexus of Manhattan one best maintained car dealership I have been to. Very clean and people are professional and knowledgeable. Our sales person has been with on my 1st purchase back in 2016 on. NX. And wi have been to. Very clean and people are professional and knowledgeable. Our sales person has been with on my 1st purchase back in 2016 on. NX. And with my new purchase of the 2023 RX500H I went back to the same sales person Warren. What a great sales person and able to spend the time and energy to show me what’s works best for me. Like back in 2016 on my first purchase with Warren, he treated me the same as today when I got the RX. More
by John
August 29, 2023
Raymond was very thorough and helpful. He took time to understand our needs and delivered exactly what we wanted. He kept us always in close communication but never pressured us to make a He took time to understand our needs and delivered exactly what we wanted. He kept us always in close communication but never pressured us to make a decision. We really appreciated his efforts! More
by chen
Employees Worked With
Raymond Liang
August 26, 2023
All employees at the dealership I encountered were nice and care for their customers. It was pleasure experience. and care for their customers. It was pleasure experience. More
by brianypark
August 11, 2023
unable to get deposit of 1000. 00 back for over 5 weeks after they were notified that we found the car immediately at a dealership in another state.. either this dealership is sl 00 back for over 5 weeks after they were notified that we found the car immediately at a dealership in another state.. either this dealership is sloppy, dishonest or both. noone to speak with except sales and sales managers. administration doesn't take calls and doesn't seem to care about what's happening stay clear of this dealership More
by Mail12
Employees Worked With
July 30, 2023
I and my wife had an outstanding purchasing experience of CPO UX200 at Lexus of Manhattan on July 22, 2023. In our opinion everyone we dealt with was very friendly and conducted themselves professionally, mo CPO UX200 at Lexus of Manhattan on July 22, 2023. In our opinion everyone we dealt with was very friendly and conducted themselves professionally, most notably: Raymond Liang, our sales person, Kevin Ye, Nick Hernandez, and finance guys! Price was fair, no hidden and extra fees, unlike other places we've visited before. We'll certainly recommend this dealership and its employees to our work colleagues, friends and family members. Buy your next car here with confidence! More
by bobcat9
July 28, 2023
Great dealership. Super friendly, not at all pushy, honest, super knowledgeable. Hot my dream car within a week, Konstantinos Fotiou sold me my 2024 Lexus NX, great se Super friendly, not at all pushy, honest, super knowledgeable. Hot my dream car within a week, Konstantinos Fotiou sold me my 2024 Lexus NX, great service! More
by armarion
Employees Worked With
July 28, 2023
I HAVE PURCHASED 9 VEHICLES IN THE LAST 2 YEARS AND THE QUALITY OF SERVICE AND KNOWLEDGE PROVIDED BY KONSTANTINOS FOTIOU AND THE MANAGERS NICK AND SANI AT LEXUS OF MANHATTAN WAS BEEN THE ABSOLUTE BEST!!! QUALITY OF SERVICE AND KNOWLEDGE PROVIDED BY KONSTANTINOS FOTIOU AND THE MANAGERS NICK AND SANI AT LEXUS OF MANHATTAN WAS BEEN THE ABSOLUTE BEST!!! WOLD CLASS CUSTOMER SERVICE THAT IS UNMATCHED AT ANY OTHER DEALERSHIP IS WHAT I EXPERIENCED! THANK YOU! More
by VLADYCRUNCH
