
Lexus of Manhattan
New York, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Not your stereotypical car salesman Warren is not your stereotypical car salesman. He actually listens. He presented options that fit my needs and interest. I asked him a lot question Warren is not your stereotypical car salesman. He actually listens. He presented options that fit my needs and interest. I asked him a lot questions and he patiently answered ALL of them. I don't like being pressured into buying a car I don't want. That's why I usually buy cars from CarMax. I felt comfortable with Warren immediately. He is knowledgeable and professional. He's a snazzy dresser too. I felt like I was walking around the lot with a celebrity. LOL! More
Warren was amazing from the beginning to the end. No pressure and he kept me inform every step of the way. Truly appreciate everything! A+++ pressure and he kept me inform every step of the way. Truly appreciate everything! A+++ More
This dealership was extremely dedicated to making sure This dealership was extremely dedicated to making sure that every request I had was honored. I had the pleasure of working with Warren as my salesme This dealership was extremely dedicated to making sure that every request I had was honored. I had the pleasure of working with Warren as my salesmen. I wanted a rather rare Lexus, and Warren did everything in his power to get me it. Not only did Warren obtain the car, but found it in the color combination that I always wanted. His overall dedication to making sure that I was happy with my car did not go unnoticed. In addition to getting me my dream car, he also worked tirelessly to make sure the price was a great one. I recommend Warren as a salesperson to anyone inquiring about purchasing a Lexus. This car buying experience was unforgettable for all the right reasons,because of the hard work that the staff and especially Warren put in. More
Horrible service slack of giving a sale or to show car, never thought in life I will go thru such a service, specially been there wife and daughter!!! I was expecting more need more people skill, don’t was never thought in life I will go thru such a service, specially been there wife and daughter!!! I was expecting more need more people skill, don’t wasted people time More
In all of my years of buying lexus autos (since 2013) Salesman Sherwin Goodluck has given me outstanding advice and service. I have utmost confidence in his judement and I always rely on his expertist w Salesman Sherwin Goodluck has given me outstanding advice and service. I have utmost confidence in his judement and I always rely on his expertist with the lexus brand. I consider him to be one of the best salesmen at Lexus. More
What a Joke. Warren Newland never got back to me as he promised. I notified his sales Manager Richard V, and no response either. I would not recommend this dealer! promised. I notified his sales Manager Richard V, and no response either. I would not recommend this dealer! More
It is because of our relationship with Kevin Yu, that we continue leasing cars from Lexus of Manhattan. Never have I met a car salesman who goes out of his way to take care of his clients. He is helpful, su continue leasing cars from Lexus of Manhattan. Never have I met a car salesman who goes out of his way to take care of his clients. He is helpful, supportive and I cannot say enough positive statements about this great salesperson. Helen Charash More
Velija is the most dishonest, worst GM salesman!!!!! I had a problem with my car from day 1 and Rich didn't care at all. All he cared about is that I paid the bill. My fuel injection and brakes met "mi I had a problem with my car from day 1 and Rich didn't care at all. All he cared about is that I paid the bill. My fuel injection and brakes met "minimal standards" which he thought was okay even though I was paying for a Luxury car. My GPS system NEVER worked. He couldn't even take care of that. I spent over 250 hours on the phone complaining about the car to Lexus Financial, Lexus Customer Experience, Lexus's President's office and everyone said that it was Velija's job to help me. He wouldn't call me back and Lexus Corporate Experience complained to me about him as well. He called me back on 2 occasions after my countless calls. He said "How am I suppose to know how your car drives, I never drove one." I STRONGLY recommend Lexus but stay as far away from Velija. He is dishonest and all he cares about is your money!!!!!!! He did offer me another lease at a discounted price however, if he couldn't even fit my GPS why would I entertain working with him again. HE IS BEYOND HORRIBLE!!!! Stay away from him. More
Had to give him one star for trying to get me twice in two days, if you are buying online make sure you click PRICE DETAILS. This guy tried to charge me for the full tax of the car on a 30 months lease. I two days, if you are buying online make sure you click PRICE DETAILS. This guy tried to charge me for the full tax of the car on a 30 months lease. If you are in the dealership, ask for the fees! Beware people!!! More
Unresponsive After recently moving to Manhattan from Queens, I contacted this dealership twice about servicing my 2015 Lexus NX: once, on October 1, through their After recently moving to Manhattan from Queens, I contacted this dealership twice about servicing my 2015 Lexus NX: once, on October 1, through their website and once, on October 7, through their online chat. First time = no one got back to me; second time: chatted with "j" who assured me that, although all service advisers were busy, someone would contact me shortly. It is now October 22, and NO ONE has reached out to me. Inexcusable! So...I am bringing my business back to Rallye Lexus in Glen Cove, where the service department has NEVER disappointed. More