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Lexus of Melbourne

Viera, FL

4.9
2,674 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,674 reviews

July 18, 2019

lease experience Great experience leasing a new vehicle.Tom was very professional and knowledgeable regarding all the crossover vehicles I looked at. Process was easy More

by jacalyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Tom Hakimi
Jul 19, 2019 -

Lexus of Melbourne responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

July 17, 2019

Very professional and courteous Truly customer centered and thoroughly professional in all aspects of service. Makes me feel more responsible in seeing to the proper upkeep of my ve More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Lexus of Melbourne responded

William, thank you for sharing your response to our staff's outstanding service! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we look forward to your next maintenance visit!

July 17, 2019

The best I have ever had My salesman, Bob McGivney, was the most knowledgeable, gracious. and best car person that I have ever met. Nicole Devos was another joy to meet with. More

by rbowman2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Jul 18, 2019 -

Lexus of Melbourne responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience working with Bob and Nicole. Have a great day!

July 16, 2019

Outstanding Service Consultant Steven Lasker Outstanding support from Service Consultant Steven Lasker. I have three vehicles and rate him best of all consultants I have worked with. Extremely More

by Lexusx2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Jul 17, 2019 -

Lexus of Melbourne responded

Thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

July 15, 2019

Consistent excellence I wholeheartedly recommend the service at Lexus of Melbourne. Over the years I've been supported by several service writers and have even had a conver More

by CaLeon_256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Lasker
Jul 16, 2019 -

Lexus of Melbourne responded

CaLeon, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

July 15, 2019

LOVE this dealership and the service! Can't go anywhere else. We've been spoiled. The experience of dropping your car off or waiting for it is easy and relaxing. We like to service our ca More

by emily12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Elisa Falcon, Steven Lasker
Jul 16, 2019 -

Lexus of Melbourne responded

Here at Lexus of Melbourne, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

July 13, 2019

People make the difference Chris was wonderful to work with. He went over and above offering info, guidance and help in finding the right car. And we’re delighted with him and More

by tjofla1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean McGhee, Nicole DeVos, CHRIS HANEY
Jul 14, 2019 -

Lexus of Melbourne responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 12, 2019

Leasing a new Lexus SUV The Lexus dealership is an outstanding experience when shopping for a new car. Virginia Poole, our saleswoman is an outstanding agent. Knowledgeable, More

by Paulgor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m sorry, I don’t remember their names.
Jul 12, 2019 -

Lexus of Melbourne responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Melbourne. Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

July 12, 2019

Awesome and then some We’ve been BMW drivers for 10+ years. Stopped in to see Lexus of Melbourne operation and were so impressed with their facilities, service, and sales s More

by Vic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Berins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHRIS HANEY
Jul 14, 2019 -

Lexus of Melbourne responded

Hello! We take our reviews seriously and are delighted to hear about your visit. If you have any further questions, please give us a call. We're always happy to help!

July 12, 2019

Great experience - No Pressure We stopped in Lexus after looking at several other dealerships in the area for a new SUV. We were met by Tom Hakimi and we explained what we were loo More

by jpost314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Illerra, Tom Hakimi
Jul 14, 2019 -

Lexus of Melbourne responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Melbourne. We look forward to your next visit! Take care!

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