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Lexus of Melbourne

Viera, FL

4.9
2,674 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,674 reviews

July 11, 2019

Outstanding! Ruben and Lexus of Melbourne have always gone out of their way to ensure that my experience was pleasurable. I’ve been a customer since 2001 and it’s More

by TTurlington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl (mechanic)
Jul 12, 2019 -

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Lexus of Melbourne!

July 08, 2019

Great, same as always Friendly and knowledgeable service from Elisa as usual. Very consistent and always greets with a smile. I would buy a car from her if she was in sal More

by Mwolford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Jul 10, 2019 -

Lexus of Melbourne responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 06, 2019

By far best car buying experience What a great place to purchase a vehicle ! Robert Lamar was extraordinarily helpful and made my experience the great first memory with my new car! More

by DTobin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2019 -

Lexus of Melbourne responded

Congratulations on your new vehicle! We're happy to hear Robert was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Lexus of Melbourne

July 06, 2019

Service was done quickly and the waiting area is set up nicely with beverages and snacks. All of my questions were answered and everyone was extremely friend More

by VannaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Lasker
Jul 07, 2019 -

Lexus of Melbourne responded

Hi Vannas, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 05, 2019

AMAZING! I could not be happier with my purchase. Love my ES350. From the beginning to the end of the process I knew I was dealing with knowledgeable & experie More

by jbro344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos, Michael Hoye, Mikel Retz, Rachel Webb
Jul 06, 2019 -

Lexus of Melbourne responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

July 05, 2019

By far best customer service My family has been buying cars from Rob LaMarr for 30 years. I know there is no need to shop around because he is going to make sure we are taken care More

by ApplianceWarehouseCocoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2019 -

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 04, 2019

Excellent service Ruben provided exelent assistance during my last service. The estimate was very accurate. He also provided recomendation for future upcomming service More

by Greg S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2019 -

Lexus of Melbourne responded

Greg, thank you for your great feedback! Our team here at Lexus of Melbourne sets a high standard of excellent customer service and we're glad to hear your experience reflected this! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

July 04, 2019

I love Lexus of Melbourne AND Rob LaMarr Rob LaMarr always knows exactly what I am looking for and will find it for me. Can't imagine working with anyone else. AND the service I receive at L More

by Carol Ellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2019 -

Lexus of Melbourne responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly, Carol. We are sincerely grateful that you chose Lexus of Melbourne for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 04, 2019

Awesome Lexus service center Whenever I take my car in for service tell Lexus I know that everything will be fixed promptly and correctly and I will be returning to a safe car. Ru More

by peoplemove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2019 -

Lexus of Melbourne responded

We're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

July 03, 2019

Elisa Falcon customer service is by far the best On my last service appointment Elisa Falcon went the extra mile by inspecting my car personally. When she noticed that they had missed some spots on More

by Ricky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Jul 04, 2019 -

Lexus of Melbourne responded

Ricky, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! We look forward to your next visit! Take care!

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