Lexus of Melbourne

Great service I'm on my 15th Lexus from the same dealership and staff. I would highly recommend Lexus of Melbourne and Tom Hakimi to all my friends. I'm on my 15th Lexus from the same dealership and staff. I would highly recommend Lexus of Melbourne and Tom Hakimi to all my friends. More

"Always an amazing customer service experience". My wife and I have worked with Elisa Falcon for a few years. We have never been so happy with the excellent customer service that Elisa provides our My wife and I have worked with Elisa Falcon for a few years. We have never been so happy with the excellent customer service that Elisa provides our family. Being a retired military veteran Elisa is a true definition of going above and beyond for her customers. Elisa makes you feel like family and is always looking out for your best interest. Thank you, Mr. and Mrs. Martin More

Replace exterior part around tire Steven and everyone there was helpful and professional. The waiting room is comfortable to wait in. Cookies and coffee plus fresh fruit helps pass th Steven and everyone there was helpful and professional. The waiting room is comfortable to wait in. Cookies and coffee plus fresh fruit helps pass the time More

It was great. I came to get 4 new tires for my 350 RX. My service advisor was great to work with, helpful, and gave me an update on the progress about half through I came to get 4 new tires for my 350 RX. My service advisor was great to work with, helpful, and gave me an update on the progress about half through. The work was done for less than estimated and earlier than the estimate so I am very satisfied. More

Six Month Service We received excellent service as usual. Mike is fast, dependable, courteous and always committed to our best interests. We appreciated a top quality We received excellent service as usual. Mike is fast, dependable, courteous and always committed to our best interests. We appreciated a top quality loaner vehicle as well. My only complaint is with this survey. I had a great deal of trouble getting this to go through on my iPhone and am now doing the whole thing over again on my iPad. I hope it will go through this time. I also didn’t appreciate that I am required to write 25 words or it won’t be accepted. I was tempted to write Mike Retz is fabulous over and over again which is true, by the way. More

excellent service Ruben was very professional in handling the paint touch up and repair. The paint shop technician did a great job with repairing scratches and blendin Ruben was very professional in handling the paint touch up and repair. The paint shop technician did a great job with repairing scratches and blending in the paint. More

Great Customer Service! From the moment you enter the Lexus Dealership, the feeling of confidence begins to surround you. Greeted at your car door, the personnel in the From the moment you enter the Lexus Dealership, the feeling of confidence begins to surround you. Greeted at your car door, the personnel in the service department makes the customer their first priority and escorts you to your appointment. Thank you Ruben and the Service department for your excellence and maintaining trust in the Lexus brand. More

Just super friendly and helpful. Great people, no hassles Great dealership, no pressure or hassles. Chris Haney was very helpful with getting me into my new awesome car. From beginning to end, great experienc Great dealership, no pressure or hassles. Chris Haney was very helpful with getting me into my new awesome car. From beginning to end, great experience. Even the owner stopped by to help and thank me. Best car buying experience I have ever had. Thanks Chris! More

Great people at Lexus of Melbourne We have been purchasing cars and getting our cars serviced at Lexus of Melbourne for the last 10 years, and it has always been a pleasant experience. We have been purchasing cars and getting our cars serviced at Lexus of Melbourne for the last 10 years, and it has always been a pleasant experience. The people that work there, both in sales and in service are great, friendly and knowledgeable. Ruben Bustos always takes care of us and goes the extra mile in making sure that our cars are in tip-top shape. All of the service staff are excellent, Elisa, Ruben, John, all great people and really look after their customers. More

John is always prompt and couteous. John always follows thru with what he says. His service work is always done on time. He also calls me right when the car is finished so I can plan on John always follows thru with what he says. His service work is always done on time. He also calls me right when the car is finished so I can plan on when to pick it up. More