Lexus of Melbourne

Outstanding service Steve was the ultimate professional from contact thru completion of service. Facility was impressive also. Only had one issue: This was my wife's car Steve was the ultimate professional from contact thru completion of service. Facility was impressive also. Only had one issue: This was my wife's car and I always keep it topped up for her. I noticed she had 1/2 tank of gas and on the way home I tried to fill it up, but to my surprise the tank was full. Thank you! Fred Bogle More

Well taken care of I e-mailed John Lohne for a service appointment and received the appointment date and time the same day. John is very efficient and knowledgeable and I e-mailed John Lohne for a service appointment and received the appointment date and time the same day. John is very efficient and knowledgeable and he guided me through an appointment with Juan Illera to get an extended warranty on my 2014 ES350. I also had a great visit with my sales rep, Tom Hakimi while waiting for my vehicle to be serviced. Everyone at the dealership is very friendly so it is a pleasure to have my car serviced. More

Do not waste any time and run! I had tried to negotiate a deal with Mrs Alex Colon all day today. Instead of giving me a fair market price Mr Colon was raising the price instead. H I had tried to negotiate a deal with Mrs Alex Colon all day today. Instead of giving me a fair market price Mr Colon was raising the price instead. He was patronizing and insulting at the same time. Please make yourself a service and dont waste your time with this gentleman. You will get a worse deal that the one you started with. Look for other dealerships where people want to sell you a car. This one is not that. More

Great Experience My Service Coordinator Elisa was amazing and very professional. I loved the ability to schedule appointments online and get text message status on the My Service Coordinator Elisa was amazing and very professional. I loved the ability to schedule appointments online and get text message status on the car. Thank you for the service, I'll be back. More

Service Time Elisa provided truly exceptional customer service. I was infor a 30,000 mile service on my 6 year old car and as a woman wanted to be sure it was goi Elisa provided truly exceptional customer service. I was infor a 30,000 mile service on my 6 year old car and as a woman wanted to be sure it was going to function flawlessly on an upcoming trip. She explained all the things that would be done and assured me I was ready to go. She has always been available to answer my questions and make sure that I understood anything that needed to be done. As a woman, I am delighted to have another woman as my service consultant. Thank you Elisa and thank you to all the folks in the service bay who do the work. More

Lexus Service Great work! Was greeted quickly and car was serviced in record time. Car returned clean and neat. Thanks Lexus of Melbourne. You continue to impre Great work! Was greeted quickly and car was serviced in record time. Car returned clean and neat. Thanks Lexus of Melbourne. You continue to impress. More

Pleasant experience Having my Lexus serviced at the Lexus of Melbourne is stressless and seamless. It's easy to schedule, easy to check in Steve Lasker is great, and the Having my Lexus serviced at the Lexus of Melbourne is stressless and seamless. It's easy to schedule, easy to check in Steve Lasker is great, and the wait is pleasant and not long. Everyone is very organized and friendly. More

Lexus Es300h Poorly reclined back seat and short on back seat leg room. Most uncomfortable vs Avalon Limited. Small mouth opening to trunk. Noisy tires- not as qu Poorly reclined back seat and short on back seat leg room. Most uncomfortable vs Avalon Limited. Small mouth opening to trunk. Noisy tires- not as quiet as Michelin or Cooper. Acura instructions on vehicle management much more thorough than Lexus. Unclear as to what Lexus warranties Very professional salesman Tom and business office Nicole More

Repurchase After making our original purchase back in August we realized that we should have purchased a larger vehicle so we returned hoping to do so. Thanks to After making our original purchase back in August we realized that we should have purchased a larger vehicle so we returned hoping to do so. Thanks to Shaun we were able to get what we really wanted and are very happy More

This is our dealership - wouldn't go anywhere else! We had an old Lexus that we purchased at a local Toyota dealer. We started going to Lexus of Melbourne for service. We love the atmosphere and the pri We had an old Lexus that we purchased at a local Toyota dealer. We started going to Lexus of Melbourne for service. We love the atmosphere and the prices are reasonable too. We had an older Lexus and were ready for a change into a new model. We are very pleased with the quality of our new RX and had a positive experience with the sales department. Shaun did a great job for us. Thanks! More