Lexus of Melbourne

Very patient and understanding while making a decision. Michael Green was a great salesman. He was patient with my confusion on what vehicle was right for me as well as notified me when a RX came in with th Michael Green was a great salesman. He was patient with my confusion on what vehicle was right for me as well as notified me when a RX came in with the interior color he knew I would love. He made videos for me describing different vehicles of interest and questions about them. (Ended up with that RX that he knew I would love). More

What a Day My experience was a wonderful experience from beginning to end. John M. provided the most personable, professional customer service. He was pleasan My experience was a wonderful experience from beginning to end. John M. provided the most personable, professional customer service. He was pleasant and patient. Step by step he help me through the process of picking out a vehicle, explaining the paperwork and directed me to appropriate person to explain the warranty. It was a long process but John put me at ease. Haven’t seen this type of customer service in a while. Thanks to everyone that was a part of this overall process. More

Elisa is the best! Elisa goes above and beyond every time my vehicle needs service. Such a pleasure! She is attentive and efficient each time I bring my vehicle in. Than Elisa goes above and beyond every time my vehicle needs service. Such a pleasure! She is attentive and efficient each time I bring my vehicle in. Thank you! More

Best ever! Ruben is the best! He's goes above and beyond each and every time my car needs service. Last year, when I brought my car in for service, he informed m Ruben is the best! He's goes above and beyond each and every time my car needs service. Last year, when I brought my car in for service, he informed me that there was a recall on my dashboard. I was so happy to get it replaced, since it was showing some wear and tear since it's a ten year old car. I have never owned a car for that long, but I've learned, that you can't go wrong with a Lexus, either the car or the outstanding service! More

Mr Hakimi made my wife a very happy shopper. Lexus of Melbourne has been our shop for a very long time, My car needed some work and my wife had a car that she did not want to replace. Make a lo Lexus of Melbourne has been our shop for a very long time, My car needed some work and my wife had a car that she did not want to replace. Make a long story short I walked out with a new Lexus, a Happy wife, and I was given the wife's car. This was to be my new car and the wife just came along for the ride. Thank you Lexus of Melbourne. Remember... When Mama's happy, everyone is Happy!! More

Excellent service department. Mike Retz was and is my service representative. I always call him before my service to get an estimate. I have never been disappointed. He is so hones Mike Retz was and is my service representative. I always call him before my service to get an estimate. I have never been disappointed. He is so honest and only does what is necessary for my vehicle. He is very professional and gets me out of there fast. This visit I waited for my car. The waiting room was very comfortable. The cherry on the cake was my car was washed and vacuumed. I highly recommend Mike Retz at the service department. More

They catared to our every need We only needed a minor service item and we were short of time. Mike Retz seen to it that the item was taken care of and we were out of the dealership We only needed a minor service item and we were short of time. Mike Retz seen to it that the item was taken care of and we were out of the dealership with plenty of time. Thanks Mike. More

Wonderful experience I have been going to this dealership sine 1990. Everyone is a delight to work with. Mike Retz has been by my side all that time! The new facility in I have been going to this dealership sine 1990. Everyone is a delight to work with. Mike Retz has been by my side all that time! The new facility in Viera is beautifully laid out. My recent purchase was with John Moriarty and he really went over the top to get me signed, sealed, and delivered in quick time. He was very professional and a nice man to work with. Thank you Lexus!!! More

Great service I am very happy with the service deopartment at Lexus of Melbourne. They are quick and keep you very informed as to issues, problems and status. Stev I am very happy with the service deopartment at Lexus of Melbourne. They are quick and keep you very informed as to issues, problems and status. Steve takes good care of his customers. He called to tell me my car was ready. I added three more things I wanted fixed and by the time I picked up the car everything was done and the car was washed and looked great. If I had to add one suggestion I would clean the inside of the car too. But overall I am very happy - good experience. More

Great knowledgeable staff! Quick easy appointments with loaner car and friendly qualified service staff! 5/5 Stars! Especially impressed with emailed and text with invoice a Quick easy appointments with loaner car and friendly qualified service staff! 5/5 Stars! Especially impressed with emailed and text with invoice and ability to pay online. Very convenient! More