Lexus of Melbourne

Purchase new 2018 ES 350 Tom took the time to listen to what I wanted & found the exact car I described. He was very patient as our requirements changed in reviewing different Tom took the time to listen to what I wanted & found the exact car I described. He was very patient as our requirements changed in reviewing different models., colors, interiors & packages. I am very happy with my new car & am grateful for Tom's patience & guidance. This was a great experience He is clearly as asset as part of your staff. Payment info below not applicable as I paid cash & that was my intention. More

Lexus RX 350 20,000 mile service It went just like clock work. the service was TERRIFIC. Very Happy. Would recommend Lexus of Melbourne to anyone for service or buying a lexus It went just like clock work. the service was TERRIFIC. Very Happy. Would recommend Lexus of Melbourne to anyone for service or buying a lexus More

Another Great Car Purchase with Robert LaMarr We went back to see Robert LaMarr to purchase another Lexus for a second car. As before, Robert was most helpful and knowledgeable about the history We went back to see Robert LaMarr to purchase another Lexus for a second car. As before, Robert was most helpful and knowledgeable about the history of the car. He took care of all the details and made this car purchase as pleasant as the one before. We highly recommend that you see Robert LaMarr for your next car. More

An Experience of a Lifetime! I bought a 2018 RC 350 F Sport for my wife and wanted to surprise her. Nicole DeVos was our sales agent. She went out of her way to deliver the car to I bought a 2018 RC 350 F Sport for my wife and wanted to surprise her. Nicole DeVos was our sales agent. She went out of her way to deliver the car to our house at 7 am on a Saturday. Nicole helped us to get the absolutely best car for my wife, was very knowledgeable about the Lexus products, and her customer service was exceptional. The dealership is well maintained, luxuriant waiting room, friendly staff and top of the line cars. I HIGHLY recommend this dealer, and especially Nicole DeVos!! More

Great experience Ruben was a true concierge and provided great service. I was not pressured into service needs that were not critical and they actually did less than I Ruben was a true concierge and provided great service. I was not pressured into service needs that were not critical and they actually did less than I originally requested! The waiting area was relaxing and had a variety of beverages and snacks to help pass the time. Every person that works there takes the time to look you in they eye and say hello. I look forward to going back. Jennifer More

Great services and customer care Arrived early for scheduled yearly service and check in was quick. The waiting area was very comfortable and fully stocked drinks, snacks and fruits w Arrived early for scheduled yearly service and check in was quick. The waiting area was very comfortable and fully stocked drinks, snacks and fruits were awesome. Reading materials throughout the areas made a relaxing atmospheric. The waiting time was short and enjoyable as well as processing out and on the road. I have used Lexus of Melbourne the past 5 years and will always use them!! More

Very good experience The people are so nice and friendly, and always fast check-in. It is always a good experience getting my car serviced with them. I would definitely re The people are so nice and friendly, and always fast check-in. It is always a good experience getting my car serviced with them. I would definitely recommend this dealership to anyone. More

Outstanding Experience We have always had an exceptional experience at Lexus of Melbourne. Rob Lamarr is very knowledgeable and patient! Juan, financial specialist was also We have always had an exceptional experience at Lexus of Melbourne. Rob Lamarr is very knowledgeable and patient! Juan, financial specialist was also extremely courteous! Kudos to the team!! More

Wonderful service From the time I walked in to have my car serviced and pick up my loaner, Elisa was totally on top of things. She had everything ready and answered all From the time I walked in to have my car serviced and pick up my loaner, Elisa was totally on top of things. She had everything ready and answered all my questions completely. Glad your my service rep! More

Excellent service, exceeded my expectations During a recall service of air bag, dash was slightly. I probably would have been okay with it. Dealer replaced entire dash without my even asking or During a recall service of air bag, dash was slightly. I probably would have been okay with it. Dealer replaced entire dash without my even asking or complaining More