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Lexus of Melbourne

Viera, FL

4.9
2,672 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,672 reviews

October 21, 2016

Awesome sauce! Tom is the man! He did an amazing job! I Would definitely recommend him and Lexus of Melbourne! Great service, friendly people. I'll be back just not More

by leah123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi
Oct 21, 2016 -

Lexus of Melbourne responded

Thank you for the wonderful review and recommendation, Leah! We appreciate your feedback on Tom. We are happy to hear that he has provided you with a great experience. Thank you for your business!

October 20, 2016

Great service I have always had excellent service & confidence with John Lohne. It is wonderful that you can trust your service manager to do exactly what is needed More

by Whitebread, MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2016 -

Lexus of Melbourne responded

Thank you for the great review! It's our goal to make our customers feel welcome and respected, so we're happy that John was able to meet your needs. We look forward to serving you again in the future!

October 04, 2016

Courteous and quick The staff is so accommodating. I was able to schedule a loaner for the day of my car maintenance. It literally took just a few mins to check in with m More

by Lexus324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2016 -

Lexus of Melbourne responded

Thanks for your review! We're glad to hear that we were able to provide you with the great service we're known for. We know that things like a loaner car and a good car wash can make all the difference! We appreciate your business, we look forward to seeing you again!

October 04, 2016

Service John L. always does a good job and provides explanations of the needed work. His recommendations are helpful. The loaner car was appreciated. Th More

by car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
Oct 04, 2016 -

Lexus of Melbourne responded

Thanks for your review! We're proud of the great work that John does for our customers - we'll be sure to pass along your kind words. We appreciate your business, we hope to see you again!

September 29, 2016

This dealer ship is very helpfull Keith is a good sales associate. From the test ride to the sale was very good.It was getting near closing time but Kieth did not rush the sale. They a More

by big1520
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2016 -

Lexus of Melbourne responded

Thank you for your kind review! We're glad that Keith took such great care of you. We appreciate your business, please let us know if we can be of service in the future!

September 27, 2016

Outstanding Service. Serviced on time, returned in good time. Personal attention from start to finish , John always give personalized service. The waiting room is very nic More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2016 -

Lexus of Melbourne responded

Thanks, JD! We're happy to hear that John provided you with prompt and friendly service. We're glad that you enjoyed our waiting room, too! We appreciate your business, we hope to see you again!

September 24, 2016

Good team great service. I have been very pleased with the quality and expertise of the staff at Lexus of Melbourne. I have the 300h and for two years have used their car wash More

by sgeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dianne Labeur, Jamie Coates, Tom Hakimi
Sep 25, 2016 -

Lexus of Melbourne responded

Thank you so much for leaving us this amazing review! We're pleased to hear our team met your expectations during your visit at Lexus of Melbourne. We will make sure to pass along you compliments to the team! Should you need anything, feel free to let us know! Have a great day!

September 24, 2016

Very attentive to customer needs. The team performs all the scheduled work quickly. Very efficient from the initial write up to the final review. We like the personal touch and the f More

by gjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Toker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2016 -

Lexus of Melbourne responded

Thanks for the kind words! We aim to provide our customers with a great experience during and after their purchase, and we're happy to hear we achieved that goal with you! We appreciate your business and we look forward to seeing you again!

September 24, 2016

Great Service is the Norm Lexus motto is "Customers for Life" and this dealership takes customer service to heart. John always provides the highest level of customer service an More

by Larry B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hakimi
Sep 25, 2016 -

Lexus of Melbourne responded

Thank you for taking the time to recognize John and Tom for their hard work and great customer service. They will be thrilled to hear your compliments! We appreciate your business and we hope to see you again soon, Larry!

September 23, 2016

Great Experience I would like to thank Keith Croft for making our buying experience fantastic. He went beyond what most sales people would do to help a customer. We we More

by bob123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2016 -

Lexus of Melbourne responded

Thank you for leaving a great review, Bob! We are pleased to hear Keith went above and beyond to provide you with an excellent experience. He will be happy to hear your kind words. We appreciate your business and please feel free to let us know if there is anything we can do for you.

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