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Lexus of Melbourne

Viera, FL

4.9
2,672 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,672 reviews

August 27, 2016

Service John is always helpful organized prompt and communicative.john always seems to be able to help find An available slot for a quick oil change. Thanks More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2016 -

Lexus of Melbourne responded

Thank you for your kind review! We're happy to hear that John's provided you with such great service. We'll let him know to keep up the excellent work! We appreciate your business, we hope to see you again!

August 26, 2016

They are the best!! Every time I come to Lexus of Melbourne for a service appointment, it is a five star visit. My husband and I have been using this dealership for over More

by Melbeachjenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

Lexus of Melbourne responded

What a wonderful review! We are thrilled to hear you had such a fantastic experience with John. He is indeed a great man who enjoys going the extra mile for all his customers and will be very happy to hear your kind words.

August 25, 2016

Best Car Purchasing Experience Ever. In all my 70 years of purchasing many cars, my recent purchase of my first Lexus was the best ever thanks to Tom Hakimi. The transaction was complicat More

by JimKelly12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi
Aug 26, 2016 -

Lexus of Melbourne responded

Thank you for sharing your review! We're delighted to hear that Tom took such great care of you. Our team is proud of our helpful, hassle-free service. Congratulations on your new Lexus RX350, please let us know if we can be of help in the future!

August 21, 2016

Best Dealership Ever I will never buy a vehicle anywhere else...ever! The folks are wonderful, helpful, and strive to make sure the customer leaves with the right vehicle More

by Smitten by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2016 -

Lexus of Melbourne responded

Thank you for sharing your review! We're so happy to hear that Rob and Mike were able to provide you with such great service. We'll let them know to keep up the excellent work! We appreciate your business, we look forward to seeing you again!

August 19, 2016

3,000 mile service check and detail Very satisfied with the 5 Star service. I was equally impressed with the punctuality and presence of John. No waiting at all. Thank you . GE More

by lalaLand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

Lexus of Melbourne responded

Thank you for leaving a great review! Please feel free to let us know if there is anything we can do for you. We look forward to seeing you again in the future.

August 18, 2016

I was in for a 50,000 mile inspection. Everything went on smoothly. I highly appreciate and will recommend Lexus of Melbourne for their service. Awesome performance as always! They always e More

by Lexusrx❤️❤️❤️
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Toker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2016 -

Lexus of Melbourne responded

Thank you for the great review! Our service team loves to exceed the expectations of our customers. We look forward to helping you, your family, and friends in the future!

August 17, 2016

New Car Purchase Wonderful atmosphere. Associates seemed to work together to provide a good customer experience. Alex was good with follow up without being high pres More

by Happy with my new car
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2016 -

Lexus of Melbourne responded

What a great review! We are pleased to hear you had such a wonderful experience with Alex. He will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.

August 16, 2016

Great Experience Treated with respect, Great information from Alex and Tom. They helped me decide which model I truly needed and answered all questions truthfully. I More

by hildalani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hakimi
Aug 16, 2016 -

Lexus of Melbourne responded

Thank you for your kind review! We're delighted to hear that Alex and Tom provided you with the great service you deserve. Our team is proud of our respectful, honest atmosphere. We appreciate your business, we look forward to seeing you again!

August 09, 2016

Excellent service Professional service that makes you look forward to bringing your vehicle to the dealership is quite impressive. Mr. Lohne takes the time to make you More

by Jondo42
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2016 -

Lexus of Melbourne responded

I am glad to know that you are impressed with the service you received from Mr. Lohne. You are important to us! So, I am glad to see that he was able to show that to you, Thank you for your business. Should you need anything in the future, please do not hesitate to let our team know! Best, TR Page, Owner/GM, reviews@lexusmelbourne.com, 321-254-7878

August 09, 2016

Service on my '15 ES 300H Professionalism all the way around with Lexus of Melbourne. John Lohne took care of having my 6 mos service plus two other minor concerns re: my car. More

by jharri03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2016 -

Lexus of Melbourne responded

Thank you for taking the time to recognize John for his professionalism and hard work. I am glad to know that you enjoyed your time working with him. We appreciate your business. Should you need anything in the future, please do not hesitate to let our team know! Best, TR Page, Owner/GM, reviews@lexusmelbourne.com, 321-254-7878

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