Lexus of Melbourne

Service I have been working with Brian for some time with both my Lexus vehicles and he has been phenomenal not only as your employee but as a genuine person. I have been working with Brian for some time with both my Lexus vehicles and he has been phenomenal not only as your employee but as a genuine person. More

Service with Integrity For the life of ownership of my Lexus GS300, I have dealt with John Lohne. I have found John to be honest, fair, and extremely competent. At this poi For the life of ownership of my Lexus GS300, I have dealt with John Lohne. I have found John to be honest, fair, and extremely competent. At this point, I consider him to be a friend of the family. If you are looking for service advisor, start with John and you wont be disappointed. More

Service experiences are always great John Lohne is the service advisor for my two LEXUS. I can rely on John for seeing to it that the cars are always in tip top shape. He reminds me when John Lohne is the service advisor for my two LEXUS. I can rely on John for seeing to it that the cars are always in tip top shape. He reminds me when something needs to be done, gives me sound advice when I ask for it. He is terribly efficient and I appreciate that. A first class gentleman besides. he returns my calls promptly and gives me his full attention. What more could I ask for - only that he will always be my go-to guy at LEXUS of Melbourne. More

Great service Wonderful & timely service, the best! All service personnel was dressed very neatly. Was impressed with John walking & opening the car door for me a Wonderful & timely service, the best! All service personnel was dressed very neatly. Was impressed with John walking & opening the car door for me after the car was serviced. More

First Time Lexus Experience After driving Cadillacs for the last six years my wife and I decided we would try something different and look at the Lexus's. We were very impressed After driving Cadillacs for the last six years my wife and I decided we would try something different and look at the Lexus's. We were very impressed with the dealership and the professionalism displayed. Keith Croft was very helpful, informative and answered all of our questions. After deciding to buy the NX 200 Keith was patient with our questions and made the entire experience a pleasure. Juan in finance explained the various programs and options available to us. There was no pressure and we came up with a plan we felt was best for us. More

Excellent service, friendly staff, excellent product This was my second time at Lexus of Melbourne--excellent service, clean and comfortable environment. I have had Alex Colon both times and this my firs This was my second time at Lexus of Melbourne--excellent service, clean and comfortable environment. I have had Alex Colon both times and this my first time with Justin Frsncisco--both are professional and know their product, not pushy. They made my experience of turning in an IS250C for a NX200t easy. More

very professional & fair price I came in knowing what I wanted & the trade-in value of my 2012 Lexus was going to be the major deciding factor. They game me a very good value & trea I came in knowing what I wanted & the trade-in value of my 2012 Lexus was going to be the major deciding factor. They game me a very good value & treated me very professionally. More

A great experience with knowledgeable staff Alex Colon. Alex was helpful and very thorough and patient in explaining features that are new to 2016 model, answered questions we didn't know we had, and made t Alex was helpful and very thorough and patient in explaining features that are new to 2016 model, answered questions we didn't know we had, and made the experience less intimidating than we had anticipated. Juan, in the financial department, was equally helpful and was able to answer any questions we had. A very good experience. More

extremely profession and knowledgeable staff. Keith Croft was so knowledgeable and patient explaining all the attributes of my new Lexus. He makes a great team member at Lexus of Melbourne. Keith Croft was so knowledgeable and patient explaining all the attributes of my new Lexus. He makes a great team member at Lexus of Melbourne. More

Continually impressed John is DA MAN as a service writer. He knows Lexus automotives and can practically diagnose just from symptoms, which is as good as any mechanic. Addi John is DA MAN as a service writer. He knows Lexus automotives and can practically diagnose just from symptoms, which is as good as any mechanic. Additionally, he makes realistic recommendations to keep my ES-350 running smoothly. John is also responsive when I call and leave a message, and accommodates my needs. He is unfailing polite and level-headed. There can't possibly be anyone better in his profession! I've been driving for 57 years and have owned 12 cars, including seven Toyota products. More