Back

Lexus of Melbourne

Viera, FL

4.9
2,672 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
Contact Dealership

6927 Bromley Drive

Viera, FL

32940

Directions

By Type

Showing 2,672 reviews

March 31, 2016

My First service I took my new Lexus in for its 5000 mile service. John had me in and out in no time. Thanks for the excellent service. More

by Spicers18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2016 -

Lexus of Melbourne responded

Thank you for your review! We appreciate your feedback. It's great that John and our team had you in and out for service quickly. Please don't hesitate to come see us again for anything you may need.

March 31, 2016

Wonderful experience Now I see why so many in Melbourne purchase a Lexus. It's not just the great car but the wonderful treat,eat you get at the dealership! First class More

by karen.y.banks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2016 -

karen.y.banks responded

I made a typo meant great treatment! Tho they do have great treats for you there as well😀

March 30, 2016

Extremely professional and knowledgeable sales staff Alex Colon is the most knowledgeable sales associate I have ever met in any dealership. I felt confident that he knows his product well and understood More

by drakita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2016 -

Lexus of Melbourne responded

What a great review! Alex will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.

March 30, 2016

Routine maintenance/oil change,etc. Routine Service: Brian Toker, Service Advisor, has always been extremely professional providing me with what I need and nothing more. In/out always o More

by BigBill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Toker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2016 -

Lexus of Melbourne responded

We are pleased to hear Brian went above and beyond to provide you with a great experience. He will be happy to hear your kind words. We appreciate your business and hope to see you again in the future.

March 30, 2016

Service appointment John Lohne has been my Service Advisor for many years. When I brought my new Lexus in for a follow-up appointment, John was efficient as usual. He mad More

by bcaywood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2016 -

Lexus of Melbourne responded

Thank you for your 5-star review! We're glad to hear John has taken great care of you for years. We appreciate your business, and look forward to helping you in the future.

March 29, 2016

I am very satisfied with the service. I am always very satisfied with the service I receive from John Lohne. He is courteous, polite, and always willing to answer my sometimes not More

by hbw
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2016 -

Lexus of Melbourne responded

Thank you for your review. We're happy that John has always provided you with courteous and respectful service when you need assistance. Please don't hesitate to come see us again if you need anything in the future.

March 29, 2016

Always great on both sales and service sides. I have done business on both the sales and service side for 15 years. The experiences have been uniformly excellent. Don C was very helpful in my fina More

by vero beach don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2016 -

Lexus of Melbourne responded

We sincerely appreciate your review! It's wonderful that Don and our staff have provided you with excellent customer service. We look forward to continued business with you in the future.

March 29, 2016

I have always had exceptional service and salea experiences John Lohne has provided excellent service for me. He keeps me informed about the condition of my car and makes me feel confident that my car is in t More

by ElaineH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Mar 29, 2016 -

Lexus of Melbourne responded

Thank you for a great review, Elaine! We love to hear that our team has always been polite and helpful during your purchases. We're excited to assist you again in the future!

March 29, 2016

Maintenance check John Lohne has been my service adviser for 3 years now and has helped me in most endeavors with my vehicle and my concerns. He always calls me back pr More

by Anna Ferrara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2016 -

Lexus of Melbourne responded

Anna, we're so excited to hear about John's service for you over the years! Thank you for your great review. We appreciate your recommendation, and look forward to assisting you again in the future.

March 29, 2016

New car lease I went to see Don Coppola at Lexus of Melbourne about upgrading from my leased 2014 Lexus ES to a 2016 model. Don, as always, was efficient, knowledge More

by bcaywood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2016 -

Lexus of Melbourne responded

Thank you for taking the time to write this awesome review! We are pleased to hear that you enjoyed your time working with Don and at our dealership. Congrats on your new Lexus and we look forward to seeing you again in the future!

...
225
...