Lexus of Melbourne

very enjoyable this is second car from this dealership and i love the car and felt my experience was very enjoyable. I felt no pressure and my salesman was very know this is second car from this dealership and i love the car and felt my experience was very enjoyable. I felt no pressure and my salesman was very knowledgeable. Also very helpful in setting up my phone and showing me hoe to operate the many features of the car. More

Happy I was very happy with Alex Colon and will continue to do business with him. He was very accommodating to my husband and myself. We love our car and Le I was very happy with Alex Colon and will continue to do business with him. He was very accommodating to my husband and myself. We love our car and Lexus of Melbourne More

Very easy to work with no preasure. Eager to please. She was very kind easy to work with and talk to. Enjoyed reviewing the lexus line up. New what we were looking for and quickly found the best match fo She was very kind easy to work with and talk to. Enjoyed reviewing the lexus line up. New what we were looking for and quickly found the best match for us. More

Quality Car Buying Experience In looking for a quality used car, my wife and I thought a Lexus product would be a good choice but probably out of our price range. We were wrong. In looking for a quality used car, my wife and I thought a Lexus product would be a good choice but probably out of our price range. We were wrong. On our our arrival we were greeted with a smile and handshake by John Moriarty. He immediately took us to the used car area and was able to discuss in detail the differences (and similarities) of many of the sedans we were interested in viewing. We took test drives in two models and John was terrific and patient - he answered all of our questions about the cars and volunteered a lot of valuable information about the dealership. John was very personable and friendly and most important did not "force' us into making a decision on the spot. On the next day, we called John and were able to work out a deal on the Lexus of our choice and he was able to accommodate delaying the closing for two days to meet our schedule. Upon arrival at the dealership, the car was ready. We completed all the paperwork in a timely fashion and John then took us to our car and spent a lot of time with us going over the technology and other features of the vehicle. We left feeling very satisfied with the whole experience. More

Outstanding Service Brian Toker is the best Service Rep I've ever dealt with and I'm 75 years old. He's professional, concerned and conscientious. When I leave your gara Brian Toker is the best Service Rep I've ever dealt with and I'm 75 years old. He's professional, concerned and conscientious. When I leave your garage I'm satisfied my car has received the best care possible. More

Excellence Top notch service! Courteous and professional staff readily available to assist and answer your questions. Extremely pleased with the car I purchased Top notch service! Courteous and professional staff readily available to assist and answer your questions. Extremely pleased with the car I purchased and the support received. More

Brought my car in for service and decided to by another I have always taken my '08 ES 350 here for service since it was purchased from them in 2011. In fact, I take my wife's '12 Avalon here for service as I have always taken my '08 ES 350 here for service since it was purchased from them in 2011. In fact, I take my wife's '12 Avalon here for service as well. During the service on my ES there were a few issues found and I decided to trade mine in instead of repairing my beloved ES. I now have purchased a used '08 LS 460 with very low mileage. I have always dealt with two individuals. On the sales side, I deal with Robert Lamarr. Robert has always stayed in good contact with me and always welcomes my family and myself when we come in for our weekly car wash. I did not hesitate in using Robert again for this purchase. He is very pleasant to deal with. The second person I always deal with is on the service side. This is Brian Toker. Brian treats his customers like they are family. I will say it is mostly due to the service provided by Brian that keeps me coming back. His service is the only reason we moved our service from Toyota to Lexus for our Avalon. It is always a wonderful experience at the dealership. It is a comfortable place with very friendly people that make you feel welcome (even during the negotiation process). More

Great experience John was very helpful and he made the day pleasent. The waiting room is comfortable. Wait time was short. E very one was pleasent. Thanks John was very helpful and he made the day pleasent. The waiting room is comfortable. Wait time was short. E very one was pleasent. Thanks More

Great service today Left my car for check up and I was able to get a loaner car. So convenient thank you John. I would recommend this dealership to others Left my car for check up and I was able to get a loaner car. So convenient thank you John. I would recommend this dealership to others More

Recall and replacement of dashboard Our 2005 Lexus entered the dealership, dirty, and shabby but serviceable. When we picked up our car, it was clean and looked llike new again! Our 2005 Lexus entered the dealership, dirty, and shabby but serviceable. When we picked up our car, it was clean and looked llike new again! More