Lexus of Melbourne

Great job! Love the IS250! Great dealer. Enjoyed dealing with your sales associate,Justin,also. I would use him again-very helpful. He is professional and not a Love the IS250! Great dealer. Enjoyed dealing with your sales associate,Justin,also. I would use him again-very helpful. He is professional and not a pushy car salesman. More

Outstanding! Always a pleasure to visit Lexus of Melbourne. Everyone is friendly and always willing to help. John Lohne, my customer service representative is f Always a pleasure to visit Lexus of Melbourne. Everyone is friendly and always willing to help. John Lohne, my customer service representative is friendly and efficient and takes the time to discuss or answer any questions I might have concerning my Lexus. Keep up the good work. When I decide to buy another Lexus, you can be sure I will contact Don Coppola, your Lexus salesman. Funny and outgoing - always a pleasure to speak with (plus I believe he could sell ice to an Eskimo!). More

Wonderful dealership and service department It always is a pleasure to have our 2015 LS 460 serviced at the dealership. John Lohne is tops and always ready to be of help. John is a great asset It always is a pleasure to have our 2015 LS 460 serviced at the dealership. John Lohne is tops and always ready to be of help. John is a great asset to the service department. Recently we had our 10,000 mile check up and could not have been more pleased with the service. A friendly staff is always helpful. More

Service Expierence with Brian Toker Brought my 03 ES300 in for service and was promptly seen by our normal service representative Brian Toker. He explained what was required for this vis Brought my 03 ES300 in for service and was promptly seen by our normal service representative Brian Toker. He explained what was required for this visit. Later in the day Brian advised me that we were in need on new tires and that we could keep the loaner car until the next day as our car would not be ready as scheduled. Brian always contacts me when my car is ready or is in need of unscheduled maintenance that presents itself during routine maintenance. He communicated a new ready time and called me when my vehicle was ready. I have been dealing with Brian for 10 years and I have never had a bad experience when dealing with him. He is very polite and professional. He is a positive representation of Lexus of Melbourne and I look forward to many more years of being his customer. More

Easy to deal with Does a nice job selling. No pressure and a fair deal upfront. Lots of help determining the type and model to purchase. Also helped a great deal wit Does a nice job selling. No pressure and a fair deal upfront. Lots of help determining the type and model to purchase. Also helped a great deal with option selection More

Great scheduled service Bryan Toker was very helpful in the service of my vehicle today! I was in for my 80,000 mile service and was provided a loaner vehicle while the work Bryan Toker was very helpful in the service of my vehicle today! I was in for my 80,000 mile service and was provided a loaner vehicle while the work was being done. More

Top Notch Service Brian got my car out ahead of the target time. I had a problem the next day (Saturday, 5 PM) The Sales Department (Nicole DeVos) was a big help to Brian got my car out ahead of the target time. I had a problem the next day (Saturday, 5 PM) The Sales Department (Nicole DeVos) was a big help to me - accepting my car to be looked at first thing Monday morning AND provided me a GREAT loaner car which I really enjoyed. My wife is now pushing me to buy it. Brian took over on Monday morning and had the mechanic look at it right away. It turn out to be a NEW problem ( gas tank cap) which they took car of and had the car back to me that afternoon. Brain and Nicole could not have been nicer. I'll be back. THANKS More

Great service i had a question about the smoothness of the ride. Brian was most helpful in checking it out and explaining what is going on. He understood my silly i had a question about the smoothness of the ride. Brian was most helpful in checking it out and explaining what is going on. He understood my silly concern and took the time look into it. More

Wonderful This is my second purchase at this dealership. First, the professionalism of Rob Lamar is a breath of fresh air today where many are first concerned w This is my second purchase at this dealership. First, the professionalism of Rob Lamar is a breath of fresh air today where many are first concerned with the purchase rather than the needs of the customer. Once I explained what I was looking for Rob proposed a few options which were in line with what I was looking for and we quickly closed a deal. I also want to extend my appreciation to Rene in finance who also was professional and did not push anything I was not interested in. More

John Lohne & Lexus of Melbourne are the greatest! My wife's 2008 Lexus ES350 has been serviced at Lexus of Melbourne since we bought it used in February 2009. We have had John Lohne as a service rep. My wife's 2008 Lexus ES350 has been serviced at Lexus of Melbourne since we bought it used in February 2009. We have had John Lohne as a service rep. since then. We have been very satisfied with the service provided by John. Thanks for all the great work by him and everyone at Lexus of Melbourne. We are customers for life. More