Lexus of Melbourne

It Ain't Broke We, myself and my family have been a customer for many years and nevr been disappointed. As in the title if "it ai't broke, don't fix it".When I said We, myself and my family have been a customer for many years and nevr been disappointed. As in the title if "it ai't broke, don't fix it".When I said family, that is 3 Brothers, Wife, Son and myself. Thats a lot of Lexus to go around. More

Very Satisfied We were greeted very warmly when we entered the dealership. Justin Hinderliter was so easy to talk with about the cars, He was very knowledgeable an We were greeted very warmly when we entered the dealership. Justin Hinderliter was so easy to talk with about the cars, He was very knowledgeable and professional during our test drive. We really enjoyed the time spent as we began searching for a car.. More

Shannon was excellent and car buying was easy and quick Awesome dealership. I look forward to having my car serviced and see if it's really as awesome as sales. Thank you all! See you soon. Awesome dealership. I look forward to having my car serviced and see if it's really as awesome as sales. Thank you all! See you soon. More

A Walk in the Park Tom Hakimi was recommended to me by a local repair shop as one of the most knowledgeable members of your sales team. Actually that was an understatem Tom Hakimi was recommended to me by a local repair shop as one of the most knowledgeable members of your sales team. Actually that was an understatement. He is also a very easy going and understanding sales professional. (It takes one to know one.) He even came in on his day off to close the deal. With one exception, the whole experience was wonderful. Your finance pro needs some backup. He was slammed by all the sales activity that day which caused delays in our closing. Fortunately, that was my day off, too. Definitely will be back and will recommend Tom and Lexus of Melbourne to all my friends. Hank Taylor More

Very professional and friendly The deal was fair, the attention to detail was appreciated and everyone was cordial and friendly and easy to do business with. I would not hesitate t The deal was fair, the attention to detail was appreciated and everyone was cordial and friendly and easy to do business with. I would not hesitate to recommend this dealership. More

All aspects of the dealership are top notch The cars, the facilities and most importantly the employees were all top notch. We have had Lexus products for the last 15 years but this time we deci The cars, the facilities and most importantly the employees were all top notch. We have had Lexus products for the last 15 years but this time we decided to look around at other car dealerships. e.g. Mercedes Benz, Rang Rover, Lincoln and Buick. Without a doubt Lexus dealerships have a much higher level of service and products. More

Great car buying experience. John Moriarty was great, very helpful, and really took his time explaining everything about my purchase and vehicle. We were impressed by the treatmen John Moriarty was great, very helpful, and really took his time explaining everything about my purchase and vehicle. We were impressed by the treatment from everyone at a "car dealership", Lexus really stood out. You have a customer for life. More

My car was detailed, it looked wonderful. The only thing I am concerned about is when I dropped it off I had a full tank of gas, when I got it back the gauge was halfway between full and 3/4. The only thing I am concerned about is when I dropped it off I had a full tank of gas, when I got it back the gauge was halfway between full and 3/4. Also, my mpg since refueling had read 39.3 and when I got it back it read 33.2. Also, my radio station had been changed, it appears as though the car had been running for all the time it was being detailed. This is WRONG!! My service rep, Brian Toker is wonderful, he helps out with all my problems and sees they are fixed. More

Servicing Jamie spent the extra time with me to work out a kink with my navigation system. It was the end of the day and I'm sure time for her to go home yet t Jamie spent the extra time with me to work out a kink with my navigation system. It was the end of the day and I'm sure time for her to go home yet there we are just sitting in my car trying to figure it out. That's customer service. More

So thankful for the best service! My car is a 2007 Lexus RX350. I absolutely love this car. I take such good care of this car and I go to Lexus of Melbourne. I am so grateful for the s My car is a 2007 Lexus RX350. I absolutely love this car. I take such good care of this car and I go to Lexus of Melbourne. I am so grateful for the service I receive at this dealership and I couldn't ask for a better service representative than Jaime Coates. She is a total "attention to detail" person. I know that my car is in great hands when I leave it with Jaime for service. I will purchase another car at this dealership in the future. Everyone is nice. More