Lexus of Melbourne

Always Excellent Service As with every time I come here for service Brian Toker takes care of me from start to finish. Always extremely friendly and courteous he always keeps As with every time I come here for service Brian Toker takes care of me from start to finish. Always extremely friendly and courteous he always keeps me informed of what is being done and how long it will take to accomplish. The service here has always been excellent and I look forward to continued business with Brian and Lexus of Melbourne. More

John Lohne provided excellent service At a time when I was i I had an appointment Monday AM to have our 2015 RX 350 detailed. I had gotten out of Viera Hospital the day before after being hospitalized for an ab I had an appointment Monday AM to have our 2015 RX 350 detailed. I had gotten out of Viera Hospital the day before after being hospitalized for an abdominal problem. I was praying that John Lohne had made arrangements of a loaner car as I ad to be ready for a visit by a home health nurse. John did indeed have everything arranged so that I could get home to meet the nurse and our car was really immaculate when my wife and I picked it up. John was empathetic with my situation and I very much appreciated that.his efficiency and courteousness. More

Professional Sales staff We worked with Justin Hinderliter when buying our new Lexus CT200h. He was very knowledgable about the car and its features. He came in on his day o We worked with Justin Hinderliter when buying our new Lexus CT200h. He was very knowledgable about the car and its features. He came in on his day off to accommodate our schedule. Thank you for a great experience. More

Love Lexus of Melbourne! The service at Lexus of Melbourne never ceases to amaze me. From the moment we walk in and are greeted by name, to the personalized care that we recei The service at Lexus of Melbourne never ceases to amaze me. From the moment we walk in and are greeted by name, to the personalized care that we received from John when our car needs service, to Rob helping me research my next Lexus to finally TR who welcomes us on each visit. I will never go anywhere else for my vehicle. And.... they support Little League! More

Servicing my Lexus I have own a Lexus for over 20 years and have always had this dealership provide the appropriate maintenance. Why? Because I trust them! Thanks I have own a Lexus for over 20 years and have always had this dealership provide the appropriate maintenance. Why? Because I trust them! Thanks More

Great customer service! Lexus of Melbourne was a breathe of fresh air. Nicole DeVos did such a wonderful job from the greeting to helping us make it happen, we got our new c Lexus of Melbourne was a breathe of fresh air. Nicole DeVos did such a wonderful job from the greeting to helping us make it happen, we got our new car. Clyde was also a great addition, he went the extra mile even though we hit a hurdle. I would highly recommend Lexus of Melbourne to anyone looking for a Lexus. I would rather drive an hour away then be closer and not get the service. Nicole even transferred our personal items from our old car to the new and then set up the experience to feel special. You definitely have a great sales person in Nicole! Thank you! It certainly was a pleasure. More

Customer Services I bought my car from Lexus of Mel. & all maintance has has been through Brian T. Dealing with the same person very nice!!! Excellent services every ti I bought my car from Lexus of Mel. & all maintance has has been through Brian T. Dealing with the same person very nice!!! Excellent services every time... More

Routine service John Lohne is a great service rep. Times as promised, service done correctly, and a clean car to boot. I have always enjoyed dealing with John and h John Lohne is a great service rep. Times as promised, service done correctly, and a clean car to boot. I have always enjoyed dealing with John and he makes the Lexus experience great! More

Fair deal, but you have to work for it This was my second new car purchase from Lexus of Melbourne. Overall a great experience but the "haggle" over my trade-in was something I did not enj This was my second new car purchase from Lexus of Melbourne. Overall a great experience but the "haggle" over my trade-in was something I did not enjoy. The first "lowball" offer almost made me walk away and find another dealer. For me that process erodes my trust and my expectations were higher as a returning customer. In the end I was happy with my deal. More

new lease My lease was just about up and I was ready to check out the new 2016s. Got to drive a couple of cars made my decision and left with the car and paymen My lease was just about up and I was ready to check out the new 2016s. Got to drive a couple of cars made my decision and left with the car and payments I wanted. Very quick. Had a great experience. More