Lexus of Melbourne

Fair deal, but you have to work for it This was my second new car purchase from Lexus of Melbourne. Overall a great experience but the "haggle" over my trade-in was something I did not enj This was my second new car purchase from Lexus of Melbourne. Overall a great experience but the "haggle" over my trade-in was something I did not enjoy. The first "lowball" offer almost made me walk away and find another dealer. For me that process erodes my trust and my expectations were higher as a returning customer. In the end I was happy with my deal. More

new lease My lease was just about up and I was ready to check out the new 2016s. Got to drive a couple of cars made my decision and left with the car and paymen My lease was just about up and I was ready to check out the new 2016s. Got to drive a couple of cars made my decision and left with the car and payments I wanted. Very quick. Had a great experience. More

Service experience I was very pleased with the service experience. Intake was quick and efficient, service time was reasonable and service personnel were pleasant and he I was very pleased with the service experience. Intake was quick and efficient, service time was reasonable and service personnel were pleasant and helpful. Waiting room area was comfortable and wifi was easy to access and fast. More

Awesome. Experience John is most professional and sincere. My GX470 was given a new dashboard and evaporator. I so appreciate that the job came in under budget! When do John is most professional and sincere. My GX470 was given a new dashboard and evaporator. I so appreciate that the job came in under budget! When does that ever happen? Thank you John. I love Lexus. I am grateful, that after driving the loaner,RX 350, that I have my own car back!! Power, comfort ride, quiet and best music system. I am sad that this is the last year that Lexus IS producing the GX line. It's a good thing I still have a lot of life left in my girl. Again, John thank you for a great service experience. More

Painless way to buy a car Tom did a great job for us. The car we saw online looked even better in person. No pressure, good price for our trade in, one hour of time well sp Tom did a great job for us. The car we saw online looked even better in person. No pressure, good price for our trade in, one hour of time well spent. We plan to have our car serviced at Lexus of Melbourne, and trade for another in 3 years. Regards, Hinda Shapiro. More

We Love Lexus of Melbourne! We purchased our Lexus LS 460 from Lexus of Melbourne in 2012. That was the best experience we ever had buying a car. Lexus of Melbourne has perform We purchased our Lexus LS 460 from Lexus of Melbourne in 2012. That was the best experience we ever had buying a car. Lexus of Melbourne has performed all of our routine service and maintenance. Making appointments, obtaining a loaner, and picking up the vehicle when service is complete has always been a breeze. Our service adviser Bryan always greets us with a smile and calls us by name. He stays on top of our service records and always gives us good advice regarding service and maintenance. We highly recommend Lexus of Melbourne to our friends. We plan to buy our next car from Lexus of Melbourne. More

Good car buying experience Shane Singer is an excellent salesman and did not use any high pressure sales tactics. He was patient and worked with us to achieve a deal that we we Shane Singer is an excellent salesman and did not use any high pressure sales tactics. He was patient and worked with us to achieve a deal that we were happy with and that they could accept. One of my best car buying experiences. More

Lexus of Melbourne rocks! As always, Lexus of Melbourne did a great job servicing my car today! Brian was very helpful and my car was nice and clean when returned to me. As always, Lexus of Melbourne did a great job servicing my car today! Brian was very helpful and my car was nice and clean when returned to me. More

A very pleasant cur buying expeirence I had to been several Lexus dealers over the span of a month. When I met Alex at the Melbourne dealer, I knew I was in the right place. He was so pr I had to been several Lexus dealers over the span of a month. When I met Alex at the Melbourne dealer, I knew I was in the right place. He was so professional and made car buying very easy. I will buy a vehicle from him anytime! More

Lexus of Melbourne is has the best service center The service at this dealership is impeccable. Brain Toker, my service consultant is always upbeat and extremely knowledgable. I know he is looking ou The service at this dealership is impeccable. Brain Toker, my service consultant is always upbeat and extremely knowledgable. I know he is looking out for my Lexus, safety and bottom line. I appreciate having the continuity of the same service representative over the years. It makes the process more enjoyable. More