Lexus of Melbourne

Great dealership. Enjoyed getting lucky enough to have Keith Croft as our Salesman. He spent a lot of time with us and didn't make us feel pressured. The Lexus vehicles Enjoyed getting lucky enough to have Keith Croft as our Salesman. He spent a lot of time with us and didn't make us feel pressured. The Lexus vehicles speak for themselves. We just bought our 4th Lexus. We will come back when we are ready for another Lexus and hope Keith is still there. More

We had a great experience purchasing our 2016 Lexus! This is the second car we've purchased from Lexus of Melbourne and there was no pressure to buy. The salesman was great. He was patient and answered This is the second car we've purchased from Lexus of Melbourne and there was no pressure to buy. The salesman was great. He was patient and answered all our questions and then some. Since we've done business with them previously, we new they had great service and a real friendly environment. We were able to stay with the same service writer we've always used. She's been with them for quite a few years and is familiar with her customers and their needs. I highly recommend this dealership. More

Streamlined purchase I bought an RX 350 today and Ben Glover could not have done a better job!! I really appreciate his way of dealing with my husband and I. He listened t I bought an RX 350 today and Ben Glover could not have done a better job!! I really appreciate his way of dealing with my husband and I. He listened to what we needed and then put what he heard to work for us. More

Service performed by John Lohne continues to be excellent John is responsive, friendly and professional. He give excellent advice and I TRUST him! Please share with your management the quality of effort that John is responsive, friendly and professional. He give excellent advice and I TRUST him! Please share with your management the quality of effort that John provides. I return to Lexus because of him! More

Take the short drive from Orlando (It's worth it) I was very apprehensive to make the drive from Orlando but happy we did. This would be my 2nd purchase of a Lexus, the first purchase was a few years I was very apprehensive to make the drive from Orlando but happy we did. This would be my 2nd purchase of a Lexus, the first purchase was a few years ago at the Lexus in Orlando. I was very pleased walking into the dealership without an appoitment on a Saturday night about 1 hour before closing. They took their time to show me cars I was interested in and took the stress of the proccess away. My sales person was Tom Hakimi. They made us feel comfortable and everyone was very patient while my wife and I made the descion to move forward with the sale. I wish I had everyone's names from the employees who stayed after closing to detail the car, to the finance guy (Doug?) who stayed late to ensure we were all taken care of. More

New vehicle lease John Theders the sales person at Lexus took what is normally a stressful event and made it an enjoyable experience. Having visited a number of other d John Theders the sales person at Lexus took what is normally a stressful event and made it an enjoyable experience. Having visited a number of other dealerships John Theders dealings with us went a long way into making the decision on our new Lexus. More

Why go anywhere else? It's always easy to get an appointment my service guy, John Lohne, explains everything and checks all details. What I appreciate is that John listens It's always easy to get an appointment my service guy, John Lohne, explains everything and checks all details. What I appreciate is that John listens when I have identified a problem or repair and it is always taken care of the first time. More

Relaxing! I can sit in comfort, eat and drink treats, watch TV while my car is being serviced by excellent technicians. Thiere is always a cheerful attitude amo I can sit in comfort, eat and drink treats, watch TV while my car is being serviced by excellent technicians. Thiere is always a cheerful attitude among staff and customers. More

welcoming My visit was pleasant and friendly the atmosphere was relaxing and the employees were friendly and helpful and my service provider John was profession My visit was pleasant and friendly the atmosphere was relaxing and the employees were friendly and helpful and my service provider John was professional and friendly and I appreciated his attitude More

Always excellent! I have been using Lexus of Melbourne to service the 2 Lexus that I own for more than 5 years. The service has always been great and I have never had I have been using Lexus of Melbourne to service the 2 Lexus that I own for more than 5 years. The service has always been great and I have never had to have anything redone. More