Lexus of Melbourne

The very best - "times two!" My extended family and I have been dedicated customers of Lexus of Melbourne for many years, in both sales and service. Collectively, we have found L My extended family and I have been dedicated customers of Lexus of Melbourne for many years, in both sales and service. Collectively, we have found LOM to not only been the finest dealership for any brand of vehicle we have ever encountered, but an organization that features the finest customer-oriented employees at every level. Typical of these employees is our Service Representative John Lohne, who over the years has never wavered from the standards of professionalism that he role-models. His approach is always that of a friend and as an expert in what he does, and by doing so he also provides each customer with an extremely positive view of Lexus of Melbourne. More

Couldn't have been easier My wife and I leased an RX 350 with the help of Shannon Mayer. She was courteous, professional and personable -- she couldn't have made it a more ple My wife and I leased an RX 350 with the help of Shannon Mayer. She was courteous, professional and personable -- she couldn't have made it a more pleasant experience. We feel lucky to have met her. More

Great Staff!! I had a great experience at your dealership. Everyone I talked to was very helpful and knowledgeable. I will definitely purchase another vehicle fro I had a great experience at your dealership. Everyone I talked to was very helpful and knowledgeable. I will definitely purchase another vehicle from them. Shannon made my experience enjoyable, I highly recommend purchasing from her!! More

HORRIBLE SALES AND SERVICE!! Bought a 2014 CPO, which usually means the dealership will certify the warrenty...guess again!! Theses over confident con artists think that they can Bought a 2014 CPO, which usually means the dealership will certify the warrenty...guess again!! Theses over confident con artists think that they can rip off the public, refuse to honor the warrenty, falsely advertise vehicles, insult the customers when the repairs are faulty AND threaten to sue customers for posting a bad review. NEVER DO BUSINESS WITH THIS DEALERSHIP!! They are so involved in their personal soap operas, the customer is treated like poo! Gossip in front of customers...very unprofessional! Should have bought at MERCEDES OF MELBOURNE! Lessen learned!! More

Dash recall handled Dash on my 2004 RX330 deteriorated and Lexus sent notice. John Lohne gave the extra effort to get parts ordered and have repairs completed. Car looks Dash on my 2004 RX330 deteriorated and Lexus sent notice. John Lohne gave the extra effort to get parts ordered and have repairs completed. Car looks new again More

Great experience & glad to be part of the Lexus family! The sales person was very helpful when I came to look for a new vehicle. She let me take my time and was very knowledgeable about the cars and service The sales person was very helpful when I came to look for a new vehicle. She let me take my time and was very knowledgeable about the cars and services which were offered. I was impressed by all of the options available and my experience was wonderful overall. I think my new car is the perfect fit and would surely refer others to visit! More

Excellent Sales, Service and Customer Care We are long term Lexus customers. Recently purchased a 2016 ES300H trading in our 2013 ES. Rob LaMarr, our Sales Consultant, was fair, honest and ne We are long term Lexus customers. Recently purchased a 2016 ES300H trading in our 2013 ES. Rob LaMarr, our Sales Consultant, was fair, honest and negotiated a good deal. Over the past many years and cars we have never been disappointed with Lexus of Melbourne. Jamie, our Service Consultant, and all of the service department staff take personal care of my wife and I. The excellent sales, service and customer care folks at your dealership make sure we will not leave the Lexus family. More

exceeded my expectations we are an all lexus family. We own three now and had a fourth but no longer needed the vehicle. Aside from the fact we like the quality of our lexus w we are an all lexus family. We own three now and had a fourth but no longer needed the vehicle. Aside from the fact we like the quality of our lexus we appreciate John Lohne and the care he takes with our vehicles. John is like having a friend in the business. I can assure you that as long as John is at the dealership I will continue to do business at Lexus of Melbourne.. More

45000 mile service We have dealt with this dealership since they were on the waterfront in Melbourne and continue to be pleased. The service department is pleasant to We have dealt with this dealership since they were on the waterfront in Melbourne and continue to be pleased. The service department is pleasant to deal with - John Lohne is an awesome advisor and can be counted on to have everything ready on time with no surprises. John is a true asset and one of the big reasons we return again and again. Oh, and the reception staff are warm and friendly and always there to offer assistance. More

Excellent and Reliable Service Department John Lohne has alway provided professional yet personal care to me. He is an asset to your dealership and one of the reasons I will keep coming back. John Lohne has alway provided professional yet personal care to me. He is an asset to your dealership and one of the reasons I will keep coming back. More