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Lexus of Melbourne
Viera, FL
2,674 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,674 reviews
June 25, 2022
Virginia is wonderful and Eddie and everyone at Lexus were great to work with! I had a low stress and pressure free buying experience. I love my new Lexus!!! were great to work with! I had a low stress and pressure free buying experience. I love my new Lexus!!! More
by Laura Chiesman
June 23, 2022
Very Professional Team, Julia was very helpful and knowledgeable and made it easy to get started with our new SUV. knowledgeable and made it easy to get started with our new SUV. More
by nla1224
June 18, 2022
The Lexus of Melbourne dealership was very impressive from the moment I walked through the front door until the moment I drove away in my new Lexus. All personnel were congenial and efficient. The surr from the moment I walked through the front door until the moment I drove away in my new Lexus. All personnel were congenial and efficient. The surroundings were immaculate and I was treated as if I were "special". More
by Carleystarr
June 18, 2022
Working with Virginia Poole was an absolute pleasure. We were undecided on which Lexus model to purchase and Virginia patiently listened to our needs and requirements, answered all our questions (or res We were undecided on which Lexus model to purchase and Virginia patiently listened to our needs and requirements, answered all our questions (or researched the answers) and kept us apprised of the status of our vehicle shipment. We were upgrading from a 10 year old Camry and undecided on whether to go with the NX 350 or the ES 350. We ultimately picked the ES 350 and couldn’t be happier. Although we were disappointed that the ES discontinued the atomic silver exterior, we are very happy with the moonbeam beige metallic finish and have no doubt we will enjoy owning this beauty. Virginia provided professional, responsive customer service and is definitely a highly skilled sales representative! More
by vmkirsch
Employees Worked With
June 18, 2022
At a time when it is next to impossible to buy a vehicle, Keith Croft of Lexus of Melbourne was able to make it happen! Not only was he able to help us find exactly the car we wanted, exterior, interior, eve Keith Croft of Lexus of Melbourne was able to make it happen! Not only was he able to help us find exactly the car we wanted, exterior, interior, even the floor mats, he was able to find a great price inside our budget. This was impossible with any other dealership. Probably most importantly, Keith is a remarkably informed marketing expert with an incredible level of patience. We’ve walked away from a good number of dealerships over the last few weeks, very difficult weeks to buy almost anything due to supply chain issues and other challenges. This is singularly the best experience we have found. Thank you Keith, and thank you Lexus of Melbourne! More
by JohnHannen
June 18, 2022
Very professional treatment by everyone on the Lexus of Melbourne Team. Great experience, Terry & Judy/Heathrow, FL Melbourne Team. Great experience, Terry & Judy/Heathrow, FL More
by tkelchner
June 17, 2022
Purcell Scott contacted me via phone as he knew I was bringing in our 2008 RX350 for service. He asked to show me some Lexus models in inventory. After asking me my preferences I settled in on a Previo bringing in our 2008 RX350 for service. He asked to show me some Lexus models in inventory. After asking me my preferences I settled in on a Previously owned RX 350. Mr Scott was was nicely persistent. What I liked best was his customer service attitude. He didn’t give up and answered all my concerns. More
by twz4
Employees Worked With
Mandy Patterson, Kristine Pelletier, P. Scott
June 16, 2022
This is my 2nd vehicle purchase with Bob and Lexus of Melbourne and I couldn’t be happier Bob is so knowledgeable and helpful. Everyone at the dealership is so friendly and accommodating. You have a cust Melbourne and I couldn’t be happier Bob is so knowledgeable and helpful. Everyone at the dealership is so friendly and accommodating. You have a customer for life! I highly recommend them. More
by Jojomunoz
Employees Worked With
June 15, 2022
Everyone was friendly and professional. They took the time to help me get the car I wanted. They took the time to help me get the car I wanted. More
by merla
Employees Worked With
June 14, 2022
Best experience ever in purchasing a new car ! The car is so amazing in all the technology and plug-in hybrid benefits in todays high fuel cost. The car is so amazing in all the technology and plug-in hybrid benefits in todays high fuel cost. More
by Caudill.steve1
