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Lexus of Melbourne

Viera, FL

4.9
2,675 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,675 reviews

March 13, 2022

Bob and Mandy were great they were very friendly informative and professional would recommend them 100% More

by Lccharriez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Mar 14, 2022 -

Lexus of Melbourne responded

Hello, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

March 12, 2022

Rob LaMarr was wonderful to work with. This was our first experience with Lexus and we couldn’t have been more impressed with Rob and the rest of the people at Lexus. Our entire experien More

by Cdunnscit
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Lexus of Melbourne responded

Hi Cdunnscit, we're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 10, 2022

P. Scott showed great patience answering all the questions my girlfriend and I had about our new car. Should be given a medal. More

by K P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Patterson, P. Scott
Mar 12, 2022 -

Lexus of Melbourne responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 09, 2022

Oh my goodness…Robert LaMarr and the whole staff at Melbourne Lexus is amazing. This is my second new car that Robert has helped me get. I can’t say enough good about my experience!!! More

by Kate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Lexus of Melbourne responded

Hi Kate, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Melbourne so helpful in the purchase of your new vehicle. We look forward to your next visit! Take care!

March 09, 2022

I consider myself lucky that Virginia Poole to be greeted by Virginia Poole when I arrived at Lexus of Melbourne to shop for a new RX350, my third from this dealer. During these difficult times when invento More

by khufford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Mar 11, 2022 -

Lexus of Melbourne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

March 09, 2022

Excellent experience from start to finish. Since my first Lexus experience 30 (yes, 30!) years ago, I have never even considered any other brand. This was my first visit to this dealership a More

by NurseTerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Lexus of Melbourne responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 08, 2022

This was our first experience with Lexus. We are impressed with Lexus, the Dealership, and most particularly, our salesman Bob McGivney. The process was painless and they didn't try to gouge More

by Bartowdave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Lexus of Melbourne responded

Hi. It really means a lot to us that you took the time to write such a positive review about Lexus of Melbourne so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. We look forward to your next visit! Take care!

March 03, 2022

We have several Lexus vehicles in our family and mine is a 2001 RX 300. it has over 324000 miles and we sometimes spend $1000 or so per year for maintenance. Every time, Jamie has a loaner ready for me. J More

by Fraupolster
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Young man with the short dread locks. Always super helpful.
Mar 05, 2022 -

Lexus of Melbourne responded

Hi Fraupolster, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

March 03, 2022

Virginia Poole has earned my business twice because I trust and respect her so much. She is so honest and motivated by her desire to sell her customers the right vehicle. She knows Lexus cars inside and More

by frenchm2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Lexus of Melbourne responded

Hi, we're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Thanks again for the recommendation, and have an amazing day!

March 03, 2022

Robert Lamarr is wonderful to work with. Everyone at Lexus of Melbourne was helpful and friendly. I am very happy with my Lexus and with my experience. More

by Elwata8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Lexus of Melbourne responded

Hi, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you for the great review!

Mar 06, 2022 -

Elwata8 responded

I just finished my first rode trip. I love, love, love my car!

Mar 07, 2022 -

Lexus of Melbourne responded

Thank you so much for the update on your "first rode trip" in your LEXUS! We wish you many more adventures in the future. Have an "Amazing Lexus" day! Team Lexus of Melbourne

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