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Lexus of Melbourne

Viera, FL

4.9
2,675 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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Today: 8:30 AM - 7:00 PM Closed Now
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,675 reviews

October 29, 2021

Best sales experience I have ever had when purchasing a vehicle. Everyone I dealt with at Lexus of Melbourne were pleasant and professional. I always dread buying a car and having to be put through a lot More

by Twosapps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Oct 31, 2021 -

Lexus of Melbourne responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Take care!

More
Nov 02, 2021 -

Twosapps responded

Keith and Mandy were a pleasure to work with. They surpassed my every expectation. I love my new car and I look forward to dealing with Lexus of Melbourne for all my service needs.

October 28, 2021

I was very pleased with the way I was treated. I made arrangements to lease my vehicle over the phone and drove from Tallahassee to pick it up. All of my paperwork was ready and there were no surprises. More

by Tschulte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2021 -

Lexus of Melbourne responded

Hi, we're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

October 26, 2021

We had such a pleasurable experience with this Lexus purchase. Normally we haggle at the dealership for hours and then rush into buying a car. This process was so nice that we picked what we wanted, d More

by Jamiedaugherty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Lexus of Melbourne responded

Hi, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 25, 2021

This is our 4th Lexus that we buy from Robert LaMarr an because of him we keep coming back to buy from Lexus of Melbourne. He is extremely knowledgeable on the business and the Lexus vehicles. His profess More

by Vivian
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Oct 26, 2021 -

Lexus of Melbourne responded

Hello Vivian, thank you for your great feedback! Our team here at Lexus of Melbourne sets a high standard of excellent customer service and we're glad to hear your experience reflected this! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2021

Virginia Poole is wonderful. This is our second RX 350 purchase from Lexus of Melbourne. We would definitely do business there again. More

by joemartin517
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Oct 26, 2021 -

Lexus of Melbourne responded

Hello, thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

More
October 21, 2021

I would recommend Lexus of Melbourne to anyone interested in buying a Lexus. Keith, our salesman, was very knowledgeable and took the time we needed to help us get to know our new car! Excellent job! More

by Saxman1645
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Oct 22, 2021 -

Lexus of Melbourne responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Melbourne so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

More
October 19, 2021

Owned other luxury cars but you can’t beat Lexus. Great dealer and Keith was great to deal with. More

by Jskatzman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Oct 22, 2021 -

Lexus of Melbourne responded

Hi, thank you for your great feedback! Our team here at Lexus of Melbourne sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Thank you so much again for your feedback! We hope you have a great day!

October 19, 2021

Virginia Poole was amazingly helpful, friendly, professional and extremely knowledgable about all the vehicles she showed us! She found the perfect car for us at the perfect price! We couldn't be More

by sunnpeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Lexus of Melbourne responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

October 19, 2021

Amazing dealership and great transaction. Keith is the absolute best. I highly recommend this dealership and salesman. Thanks Keith for all your help! More

by Federale2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Lexus of Melbourne responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Lexus of Melbourne we are always striving to do better than your last visit. We hope to be of service to you again in the future. Best wishes, Lexus of Melbourne

October 15, 2021

Bob McGivney was excellent to work with and made the whole transaction easy and stress-free. Guest Relations also went out of their way to bring my daughter a stuffed Lexus bear. All around great exper More

by Kristin G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Lexus of Melbourne responded

Hi Kristin, we're thrilled to hear about your wonderful experience with us. Here at Lexus of Melbourne we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

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