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Lexus of Melbourne - Service Center

Viera, FL

4.9
765 Reviews

765 Reviews of Lexus of Melbourne - Service Center

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September 15, 2018

Fast Friendly Service This is our second Lexus from this dealership and we wouldn't consider having it serviced anywhere else. John Lohne lets us know if anything is less More

by Kathy'sLexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Lexus of Melbourne responded

Hello, thank you for taking the time to leave a review for us at Lexus of Melbourne. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Take care!

September 15, 2018

Concierge personal service! Driving up to the service area is as pleasant as driving up to ones own home. You are quickly greeted with an agent who escorts you to your personal More

by Cavalier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikel Retz, Robert ?
Sep 19, 2018 -

Lexus of Melbourne responded

Hello, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2018

Needed new tires and oil change Always get an appointment when wanted. Service is as quick as possible. Steve Lasker keeps me up to date on what needs to be serviced. More

by Mottie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lasker
Sep 19, 2018 -

Lexus of Melbourne responded

Mottie, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! Take care!

September 15, 2018

Excellent customer service for maintenance - quick & easy Quick and easy. He knows me by sight and is always ready for me when I arrive. The whole experience painless, quick and easy. He keeps me informed. More

by tarasloan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Sep 19, 2018 -

Lexus of Melbourne responded

Hello, thank you for taking the time to leave a review for us at Lexus of Melbourne. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2018

Excellent Service - Quick, friendly and efficient I am glad I bought a Lexus as the car is fabulous along with the service I receive at the Melbourne dealership! I highly recommend this place! More

by lucky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Lexus of Melbourne responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Melbourne. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 14, 2018

Service Department Steven Lasker is an excellent service advisor. He was waiting for me at my appointment time and had my paperwork ready to go. He tracked me down when More

by JeffStoyLexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Lasker
Sep 19, 2018 -

Lexus of Melbourne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. Your recommendation means so much to us and we're so happy to have earned it. If you're ever in need of more help, please let us know! Take care!

September 13, 2018

Always a great experience Professional, knowledgeable personnel, spotless service Center bays, friendly atmosphere , great place! I have owned Lexus brand since 2004,and have a More

by LexusRX350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl
Sep 19, 2018 -

Lexus of Melbourne responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Melbourne. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 13, 2018

Pure pleasure Great service, good snacks, and awesome massage chairs. What more can you ask for? Elisa always has a smile on her face and makes me feel special. More

by Lexusrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Sep 19, 2018 -

Lexus of Melbourne responded

We are so happy to read such a great review about Elisa and Lexus of Melbourne! We look forward to your next visit! Take care!

September 12, 2018

Exceptional Service on my RX350! Thank you for the professional service that I received from Lexus of Melbourne. The entire experience from drop off to pick up was exceptional. John More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2018 -

Lexus of Melbourne responded

Thanks for taking the time to share your positive experience with us, Kelly! We're pleased to hear John did a fantastic job for you and we look forward to seeing you again down the road! Safe travels!

September 12, 2018

Service maintenance visit to Lexus Melbourne I am always pleased with the service that I receive at Lexus of Melbourne. John Lohne keeps me updated on when my car needs to be serviced, and he an More

by The Messels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Lexus of Melbourne responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Melbourne. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

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