Lexus of Melbourne - Service Center

Service maintenance visit to Lexus Melbourne I am always pleased with the service that I receive at Lexus of Melbourne. John Lohne keeps me updated on when my car needs to be serviced, and he an I am always pleased with the service that I receive at Lexus of Melbourne. John Lohne keeps me updated on when my car needs to be serviced, and he and the technicians always provide me with the recommended service needs and issues. They are all very professional and the experience at the dealership is always good. Keep up the impeccable service! More

A Service Department that Outscores Any Other Car Dealership Elisa Falcon is a consummate professional in customer relations at Lexus of Melbourne. She is able to ensure the process of repairing your car is as Elisa Falcon is a consummate professional in customer relations at Lexus of Melbourne. She is able to ensure the process of repairing your car is as painless as possible. From her welcoming smile to the offer of water to go it is always a pleasure to work with her. More

Outstanding Mike Retz has been our service adviser for all of our three Lexus automobiles. We have been going there for a least 10 years. Mike Retz always goes Mike Retz has been our service adviser for all of our three Lexus automobiles. We have been going there for a least 10 years. Mike Retz always goes above and beyond to make the repair process seamless. He is the absolute best. Customer for life. More

Excellent I love the service, they come to me and pick up my car and leave a loaner so that mine can be serviced, Mike has always been extreamly helpful and qui I love the service, they come to me and pick up my car and leave a loaner so that mine can be serviced, Mike has always been extreamly helpful and quick on all matters. I my busy days this service is extremely important to my time! More

6-month service Outstanding visit. John Lohne, my service representative, was friendly and efficient. My service was timely. The chocolate donuts and fresh coffee wer Outstanding visit. John Lohne, my service representative, was friendly and efficient. My service was timely. The chocolate donuts and fresh coffee were a tasty perk. Excellent visit. More

Great dealership I love this dealership! Especially the service department where everyone is very professional, courteous and friendly. Mikel Retz, Service Advisor, I love this dealership! Especially the service department where everyone is very professional, courteous and friendly. Mikel Retz, Service Advisor, is always so kind, knowledgeable and helpful. More

Best ever! Ruben is the best! He's goes above and beyond each and every time my car needs service. Last year, when I brought my car in for service, he informed m Ruben is the best! He's goes above and beyond each and every time my car needs service. Last year, when I brought my car in for service, he informed me that there was a recall on my dashboard. I was so happy to get it replaced, since it was showing some wear and tear since it's a ten year old car. I have never owned a car for that long, but I've learned, that you can't go wrong with a Lexus, either the car or the outstanding service! More

Excellent service department. Mike Retz was and is my service representative. I always call him before my service to get an estimate. I have never been disappointed. He is so hones Mike Retz was and is my service representative. I always call him before my service to get an estimate. I have never been disappointed. He is so honest and only does what is necessary for my vehicle. He is very professional and gets me out of there fast. This visit I waited for my car. The waiting room was very comfortable. The cherry on the cake was my car was washed and vacuumed. I highly recommend Mike Retz at the service department. More

Elisa is the best! Elisa goes above and beyond every time my vehicle needs service. Such a pleasure! She is attentive and efficient each time I bring my vehicle in. Than Elisa goes above and beyond every time my vehicle needs service. Such a pleasure! She is attentive and efficient each time I bring my vehicle in. Thank you! More

They catared to our every need We only needed a minor service item and we were short of time. Mike Retz seen to it that the item was taken care of and we were out of the dealership We only needed a minor service item and we were short of time. Mike Retz seen to it that the item was taken care of and we were out of the dealership with plenty of time. Thanks Mike. More