770 Reviews of Lexus of Melbourne - Service Center
First Annual Servicing Lexus of Melbourne picked up my car for it's first annual servicing and the experience was exceptional. The service man exchanged my car for a loaner Lexus of Melbourne picked up my car for it's first annual servicing and the experience was exceptional. The service man exchanged my car for a loaner and the returned it the following day with my car having been serviced along with cleaning the car inside and out..I'm very happy. More
Cjicking noise problem right side dashboard area. The dealership attendant was very pleasant and professional. She attended to me very promptly. The problem was resolved very quickly. I would this de The dealership attendant was very pleasant and professional. She attended to me very promptly. The problem was resolved very quickly. I would this dealership to other Lexus owners. The attendant should be commended. More
Maintenance visit Mike Retz took great care of my needs. He has always been an asset to the organization and I have enjoyed all interactions with him. Mike Retz took great care of my needs. He has always been an asset to the organization and I have enjoyed all interactions with him. More
Efficient and courtesous. The dealership provides fast and efficient service. Their shop is clean and well organized. Professional and courteous. We plan to do all service with The dealership provides fast and efficient service. Their shop is clean and well organized. Professional and courteous. We plan to do all service with this dealership. More
Always a great experience It's always a great experience at this dealership. The team is courteous and efficient. The waiting room is nice and there are always coffee and snack It's always a great experience at this dealership. The team is courteous and efficient. The waiting room is nice and there are always coffee and snacks with TV to keep us occupied while waiting. More
Excellent Service Service department was efficient. Took me in as soon as I arrived. Duane answered my questions. I will be back when the next service interval occur Service department was efficient. Took me in as soon as I arrived. Duane answered my questions. I will be back when the next service interval occurs. More
Great service John Lohne had my loaner car ready for me. Service time was convenient! My service was completed in a timely manner, thank you very much. John Lohne had my loaner car ready for me. Service time was convenient! My service was completed in a timely manner, thank you very much. More
Thumbs up for John Lohne I like my service rep John Lohne because he is always polite, professional and prepared. He works with my schedule and is always first rate. I highly I like my service rep John Lohne because he is always polite, professional and prepared. He works with my schedule and is always first rate. I highly recommend him to anyone I know with a Lexus. More
Best of The Best We have been a two-Lexus family for the past ten years and plan on continuing that relationship for years to come. The dealership is first class and t We have been a two-Lexus family for the past ten years and plan on continuing that relationship for years to come. The dealership is first class and the Service Department outstanding. John Lohne is our 'go to' guy for routine maintenance and repairs. We've recommended this dealership to all of our friends! More
We had a broken mirror and mount and were expecting guest to visit. Steve was able to rush the parts delivery, fit us into the service schedule and turn things around quickly. All the time keeping us informe to visit. Steve was able to rush the parts delivery, fit us into the service schedule and turn things around quickly. All the time keeping us informed with status updates. More