Lexus of Naperville

I had the best car buying experience I have ever had! I cannot say enough good things about everyone that helped me. Everything went so smooth, from the paperwork, to the explanation of everything, to th I cannot say enough good things about everyone that helped me. Everything went so smooth, from the paperwork, to the explanation of everything, to the time it took to get everything handled. Honestly, everything went perfectly. Every single person I interacted with at Lexus Naperville was so kind and helpful. They also really know their stuff. I asked a million questions about the car I wanted and the packages I was interested in and they were able to answer all my questions with ease. Everything was explained to me very well. I'm really glad I got them. I have with all my cars and trust me, they make the difference. Very worth it. I want to thank Kamil, Gabby, Ben and AP. If there is anyone I forgot I'm so sorry! I'm so grateful to each of them! Truly truly made the experience easy, completely stress free and I really did feel like I was in good hands. Oh also, the car I got was a used car. You wouldn't know it though. It is very clean, has no odor, and is GORGEOUS. I.LOVE.THIS.CAR. It's so fun to drive and I feel safe in it. Thank you so much!! More

Cindy helped get me the prompt service I needed and kept me informed as work was done. She was not there for my pickup but arranged for Jeff to assist, he was also excellent . Then the “icing on the cake” me informed as work was done. She was not there for my pickup but arranged for Jeff to assist, he was also excellent . Then the “icing on the cake” !,,ll Michael your Teck Guru patiently helped me to understand my dear Lexi so much better. Now over 100,000 miles and I feel I am driving a New car. More

Good service, especially Michael Comer, who explained options on my car I didn't know existed... and we have had it for 2 years! options on my car I didn't know existed... and we have had it for 2 years! More

The staff at Lexus of Naperville continues to exceed expectations. Specifically Michael Comer, this time (again), their Technology Specialist. His insightful recommendations and knowledgeable assistance expectations. Specifically Michael Comer, this time (again), their Technology Specialist. His insightful recommendations and knowledgeable assistance made for a wonderful learning experience. So thankful that this dealership has taken the time to find, hire, train and develop so many customer focused employees. More

Michael Comer taught me about all the fabulous features of my Lexus. I appreciate his knowledge, easy to follow instructions, sense of humor and the amount of time that he gave me. I did not have an appoin of my Lexus. I appreciate his knowledge, easy to follow instructions, sense of humor and the amount of time that he gave me. I did not have an appointment was told to come in during specific hours and I was thrilled that I did not have to wait to meet with Michael. I wish I met with him the day we bought the car; better late than never. Thank you Michael! More

I had a wonderful experience. The staff was very helpful and Sal Lala went above and beyond to make sure I understood everything with my new car and make the process easy. Would d The staff was very helpful and Sal Lala went above and beyond to make sure I understood everything with my new car and make the process easy. Would definitely recommend Naperville Lexus. More

Spent a hour yesterday with Michael Comer learning about many of the features on my new Lexus RX. He was such a wonderful teacher! Surely enjoyed that time finding out so many things this car can do! Tha many of the features on my new Lexus RX. He was such a wonderful teacher! Surely enjoyed that time finding out so many things this car can do! Thank you, Michael! You are a real gem! More

I recently purchased a Lexus from Lexus of Naperville and had the absolute pleasure of working with Sal. From the moment we walked into the dealership, Sal was professional, knowledgeable, and genuinely and had the absolute pleasure of working with Sal. From the moment we walked into the dealership, Sal was professional, knowledgeable, and genuinely attentive to our needs. Sal's expertise in the Lexus lineup was impressive, and his patience in answering all our questions made a big difference. He never pressured us and made the entire experience smooth and enjoyable. I highly recommend Lexus of Naperville to anyone considering a purchase—trustworthy, courteous, and committed to excellent service! More

Michael Comer a tech specialist was wonderful in helping me resolve a tech issue. He arrived at my home promptly and resolved the issue within minutes. That's why my huband and I love Lexus of Naperville me resolve a tech issue. He arrived at my home promptly and resolved the issue within minutes. That's why my huband and I love Lexus of Naperville and their wonderful team. We chose Lexus of Naperville because of their great customer service. Thank you, Michael. Well done! More

We have purchased several vehicles here over many years and have always had great service. We are very happy with our fifth RX350. Dylan was very knowledgeable and helpful. and have always had great service. We are very happy with our fifth RX350. Dylan was very knowledgeable and helpful. More