Lexus of Naperville

We had a great experience working with Monse and Lexus of Naperville. We’ve looked a long time for a reliable used car. We hadn’t felt comfortable purchasing until we connected with this dealership and this Naperville. We’ve looked a long time for a reliable used car. We hadn’t felt comfortable purchasing until we connected with this dealership and this specific vehicle. Now I feel relieved that I’m putting my child in something safe. More

I had a great experience, from shopping to purchase. Tiffany was very kind and helpful during the whole process. She worked with me to get exactly what I needed. I would definitely shop here again! Tiffany was very kind and helpful during the whole process. She worked with me to get exactly what I needed. I would definitely shop here again! More

My experience with Tiffany the auto specialist at Lexus of Naperville was the best it’s ever been.. of Naperville was the best it’s ever been.. More

Sal was amazing in the process. He is very knowledgeable about the car, lexus service and the specific model. Sal took his time, and really made us feel special. We will be going b He is very knowledgeable about the car, lexus service and the specific model. Sal took his time, and really made us feel special. We will be going back to Sal for our next car! High recommended. More

The dealership staff was: outstanding throughout the vehicle purchase. Our first exploratory visit went very smoothly without any pressure. Both, Mr. AP Yagnik and Ms. Monse Rocha were keen listntner a vehicle purchase. Our first exploratory visit went very smoothly without any pressure. Both, Mr. AP Yagnik and Ms. Monse Rocha were keen listntner and recommended a best Lexus model that will suit our need. It was a great experience buying a car from Lexus of Naperville. We will not hesitate to recommend this dealership and particularly work with Ms Rocha and Mr Yagnik, More

I dread the process of buying a car. But Monse made the experience pleasant and informative. Very helpful and knowledgeable. Even after the sale, her attention was most helpful. But Monse made the experience pleasant and informative. Very helpful and knowledgeable. Even after the sale, her attention was most helpful. More

Lexus of Naperville has EXCEEDED our expectations of Quality, Customer Service and Care! My husband and I had an issue when we purchased our new 2024 Lexus ES and the Management team listened and respo Quality, Customer Service and Care! My husband and I had an issue when we purchased our new 2024 Lexus ES and the Management team listened and responded. Once we expressed our concern with the Lexus New Car Sales Manager, he quickly jumped in and reassured us he was going to make things right. Following this, EVERY person we spoke to or came in contact with at Lexus assured us they were committed to keeping us Happy and Satisfied Lexus automobile owners. It was then we knew we made our purchase from the right dealership. As previously stated, the response we experienced Exceeded AND Surpassed our expectations in the final resolution. Special thanks to Tony Stewart and Joe Castillo for listening and confirming our value as Lexus Customers and owners. This is a World Class Dealership with the Right people supporting and representing the Lexus brand. Thank you to Monse as well for being there to confirm we were happy when we picked up our vehicle. We end by saying we had a n amazing experience purchasing our vehicle from Lexus of Naperville. More

Our best auto buying experience. No pressure sale, knowledgeable sales person. Was a pleasant experience overall. No pressure sale, knowledgeable sales person. Was a pleasant experience overall. More

This was the best car purchase experience ever! Monse Rocha went above and beyond to make sure everything with my purchase went perfectly. She kept me updated on when I could expect delivery. Afte Monse Rocha went above and beyond to make sure everything with my purchase went perfectly. She kept me updated on when I could expect delivery. After my purchase she followed up to see if everything was going well with the car or if I had any questions. Everyone at the dealership was very professional and I never felt pressured. I highly recommend Lexus of Naperville and Monse Rocha! ❤️ More

Made the buying process easy and gave me a fair value for my trade. Very friendly and competent. my trade. Very friendly and competent. More