Lexus of Naperville

I recently purchased a Lexus from Lexus of Naperville and had the absolute pleasure of working with Sal. From the moment we walked into the dealership, Sal was professional, knowledgeable, and genuinely and had the absolute pleasure of working with Sal. From the moment we walked into the dealership, Sal was professional, knowledgeable, and genuinely attentive to our needs. Sal's expertise in the Lexus lineup was impressive, and his patience in answering all our questions made a big difference. He never pressured us and made the entire experience smooth and enjoyable. I highly recommend Lexus of Naperville to anyone considering a purchase—trustworthy, courteous, and committed to excellent service! More

Michael Comer a tech specialist was wonderful in helping me resolve a tech issue. He arrived at my home promptly and resolved the issue within minutes. That's why my huband and I love Lexus of Naperville me resolve a tech issue. He arrived at my home promptly and resolved the issue within minutes. That's why my huband and I love Lexus of Naperville and their wonderful team. We chose Lexus of Naperville because of their great customer service. Thank you, Michael. Well done! More

We have purchased several vehicles here over many years and have always had great service. We are very happy with our fifth RX350. Dylan was very knowledgeable and helpful. and have always had great service. We are very happy with our fifth RX350. Dylan was very knowledgeable and helpful. More

Our sales rep, Dylan Kiser, was very friendly, professional and knowledgeable, in the workings of the car we were interested in. He was also very patient in explaining all of the features of the c professional and knowledgeable, in the workings of the car we were interested in. He was also very patient in explaining all of the features of the car that were new to us. Others we encountered in the dealership were very friendly and helpful Including the friendly and courteous woman offering us refreshments and delicious cookies. We were also very pleased with the decor, comfort, and appearance of the dealership itself. More

I can’t say enough about my fabulous experience at Lexus of Naperville. What makes a dealership great is its employees, and I worked with one of the best, Sal LaLa. He made this the smoothest transition I’v of Naperville. What makes a dealership great is its employees, and I worked with one of the best, Sal LaLa. He made this the smoothest transition I’ve ever had with purchasing a vehicle. We had stayed in touch regarding the new GX and TX. After speaking with him regarding all my options, I chose to buy a 2025 Lexus TX. He knew exactly what features I wanted, which was (almost all of them). We found the perfect one, which was in transit. The car arrived within a few days, and I was driving it just days later. He answered my text messages promptly and was just a phone call away. To anyone I know wanting to buy a Lexus, I will send them to Sal. Oh....the bow seriously made me smile! I have never had a red bow at delivery :) Thanks, Sal, for everything! More

Lexus of Naperville is a wonderful dealership. The car buying experience was stress free as their communication with the customer is elite. We had very specific questions and Jesse provided us wit The car buying experience was stress free as their communication with the customer is elite. We had very specific questions and Jesse provided us with answers very quickly. We felt zero pressure from Jesse or anyone else we interacted with at Lexus of Naperville. I can’t truly express our gratitude we had working with Jesse in this format. He’s a genuine person and it was a pleasure working with him More

We bought our first Lexus and it was such a rewarding experience because of Tiffany Humberstone - she did everything and anything to get us the car, color and interior we wanted. We had stopped at anoth experience because of Tiffany Humberstone - she did everything and anything to get us the car, color and interior we wanted. We had stopped at another Lexus dealer prior to this and we walked out with little help. Tiffany was not pushy at all just extremely helpful. We have bought many cars because we are in the 70’s and by far she is the best in sales we have encountered. We also went back to learn more about our new car to the Technology Specialist named Michael Comer who is really awesome. He explained everything on the Lexus in full and I took videos so as I could go back over it. This is so useful for getting to know your vehicle. Mike knew everything in detail on our Lexus and even set things for us. Sure does make things so much easier to figure your car out. If you are thinking about buying a car please visit them because it will be the best experience you have ever had. More

We had a wonderful experiance at the Lexus dealership in Naperville! Everyone was friendly and helpful,and made the process of car buying less stressful. Our salesman, Jesse Johnson, was very pleasant an Naperville! Everyone was friendly and helpful,and made the process of car buying less stressful. Our salesman, Jesse Johnson, was very pleasant and knowledgeable. He walked us through the whole deal from start to finish.Thanks again Jesse! More

I worked with Mike Comer after purchasing my Lexus. He is very knowledgeable and patient. He helped me get the app going and showed me features I didn't know existed on the car. He is definitely an ass He is very knowledgeable and patient. He helped me get the app going and showed me features I didn't know existed on the car. He is definitely an asset to the company. Keep up the great work Mike! More

Jesse, our salesman, was very informative and helpful in working through our purchase decision on our 2024 ES300h. He was patient with our questions as well as explaining the many features the car has to o working through our purchase decision on our 2024 ES300h. He was patient with our questions as well as explaining the many features the car has to offer. Once the sale was complete he followed up on a couple of loose ends, which were promptly resolved to our satisfaction. We would absolutely do business with Lexus of Naperville again. More