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Lexus of Naperville

Naperville, IL

4.8
1,242 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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2480 Aurora Ave

Naperville, IL

60540

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Showing 1,242 reviews

March 05, 2021

Junaid Ahmed was terrific, very knowledgeable. He bent over backwards to help two seniors pick the right vehicle. He also was very patient explaining all the new technology. WISH HE WAS OUR GRANDSON!!!!!! More

by waldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Longino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junaid Ahmed
February 24, 2021

Wonderful people... fast process!Brent Burns made the Wonderful people... fast process! Brent Burns made the transaction easy and smooth ... not easy when dealing with 2 people in their mid seventies lik More

by barbo144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Burns
Feb 25, 2021 -

Lexus of Naperville responded

Thank you for taking the time to leave us a review! We really appreciate your kind words about Brent and we'll be sure to pass those along. Have a great day! - Eric Matway, General Manager Ematway@LexusOfNaperville.com

February 22, 2021

Very well-organized dealership. Fast negotiation and car prepare process. Like it very much. I will recommend it to my friends and relatives. Thank you Nick and Brent. More

by michaelk7411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gerlak, Brent Burns
Feb 22, 2021 -

Lexus of Naperville responded

Thank you for the truly exceptional rating on our end. We’re pleased you had such a good experience with our staff! Please let us know if there’s anything else that we can do for you down the road. - Eric Matway, General Manager Ematway@LexusOfNaperville.com

February 20, 2021

Excellent customer service and professionalism. My sales consultant, Robin Zachary, went above and beyond. I looked at 3 different RX 350's within a week, switching colors and models. In the end, I purchase More

by Vee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Zachary
Feb 22, 2021 -

Lexus of Naperville responded

Thank you so much for your kind words about our dealership, Vee! We really appreciate you taking the time to share your experience with us. Congratulations on your new Lexus! - Eric Matway, General Manager Ematway@LexusOfNaperville.com

February 01, 2021

As usual, Lexus of Naperville was amazing from the defining of my lease exchange to the very end! Dan Foster was absolutely fantastic and so professional! He always called me back, he hunted down the More

by Katieegan4757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe costillo
Feb 01, 2021 -

Lexus of Naperville responded

Thanks for the truly exceptional rating on our end. We’re pleased you had such a good experience with our staff! Please let us know if there’s anything else that we can do for you down the road. - Gary Jaros, General Manager gjaros@lexusofnaperville.com

January 12, 2021

My first Lexus. Was a rewarding experience. Especially working with AP. He was a pleasure to work with. Always available even on his day off when I had a question Thank You Sir More

by Jgrewsr
Recommend Dealer
Yes
Employees Worked With
A.P. yagnik was a rockstar. Best car buying experience I ever had.
Jan 12, 2021 -

Lexus of Naperville responded

Thank you so much for your kind words about our dealership! We really appreciate you taking the time to share your experience with us. Congratulations on your first Lexus! - Gary Jaros, General Manager gjaros@lexusofnaperville.com

January 12, 2021

No pressure no hassle! Great experience.. our salesman AP Yagnik was very knowledgeable and honest from start to finish great experience! Will definitely recommend Naperville lexus More

by grandkidz77
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
AP yagnik
Jan 12, 2021 -

Lexus of Naperville responded

We're so thrilled to hear this! Thank you so much for this review and we'll be sure to pass your kind words on. Have a great week ahead! - Gary Jaros, General Manager gjaros@lexusofnaperville.com

January 04, 2021

we were there to getting our lexus ux, Hani is exceptional great! thank you Hani, if we buy car again we will buy from u. More

by yubo.diao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hani Dolat
Jan 05, 2021 -

Lexus of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we’ll be sure to pass your kind words on. Please let us know if we can be of any further assistance down the road! - Gary Jaros, General Manager gjaros@lexusofnaperville.com

December 29, 2020

This is my fifth purchase from this dealership! They keep finding ways to continue a high level of service and it keeps getting better! My guy is Dan Foster. Hands down a phenomenal person who makes sure you More

by Ben Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A.P. Yagnik, Lisa (Customer Care)
Jan 04, 2021 -

Lexus of Naperville responded

Thank you for your kind words about our dealership, Ben! We are grateful for truly exceptional customers like yourself. Have a great week ahead! - Gary Jaros, General Manager gjaros@lexusofnaperville.com

December 26, 2020

Exceptional service provided by Robin Zacharyhe was very Exceptional service provided by Robin Zachary he was very knowledgeable and had all paperwork ready prior to our appointment very efficient and pro More

by farah_jafry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Zachary
Jan 04, 2021 -

Lexus of Naperville responded

Thank you so much for your kind words about our Robin! We really appreciate you taking the time to share your experience with us. We look forward to working with you again in the future! - Gary Jaros, General Manager gjaros@lexusofnaperville.com

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