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Lexus of Naperville

Naperville, IL

4.8
1,239 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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2480 Aurora Ave

Naperville, IL

60540

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Showing 1,239 reviews

December 06, 2020

Drove to the dealership that was an hour and a half away and we were early but the car was read to view and Robin was great and was ready to receive us. Great time there and great service. Thanks To Robin More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Zachary
Dec 06, 2020 -

Lexus of Naperville responded

Simon, thanks for the truly exceptional rating on our end. We’re pleased you had such a good experience with our staff! Please let us know if there’s anything else that we can do for you down the road. - Gary Jaros, General Manager gjaros@lexusofnaperville.com

November 23, 2020

Thank you Dan Foster! We appreciate the time you spent with us and working with us to find a safe and reliable vehicle for our son! You are very knowledgeable of the vehicles on your lot and were able to More

by Team Harris
Recommend Dealer
Yes
Employees Worked With
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Lexus of Naperville responded

Thank you for leaving us this wonderful review! We really appreciate your kind words about Dan and we will be sure to pass those along. Please let us know if we can be of any further assistance down the road. Have a great day! - Gary Jaros, General Manager gjaros@lexusofnaperville.com

November 20, 2020

Visited Chicago area from GA, had issue with tire pressure and sensor not going off after tire pressure adjustment. Michael came to assist the service associate with the issue, it was determined t wa More

by Lexus Repeat Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Lexus of Naperville responded

Thank you so much for your kind words about our dealership! We really appreciate you taking the time to share your experience with us. We look forward to working with you again in the future! - Gary Jaros, General Manager gjaros@lexusofnaperville.com

November 18, 2020

Just purchased my second car from Dan at Lexus of Naperville. I was glad to see Dan was still there 10 years later. I traveled in from KY both times because this dealership has the best prices and th More

by bmwagner01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Lexus of Naperville responded

Thank you so much for your kind words about our dealership! We really appreciate you taking the time to share your experience with us. We look forward to working with you again in the future! - Gary Jaros, General Manager gjaros@lexusofnaperville.com

November 14, 2020

Truly awesome experience through the whole process. Dan helped me and my girlfriend purchase cars and both times he was friendly, knowledgeable on any car we asked about and made the whole experience painl More

by Travispanariello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Lexus of Naperville responded

Thank you for your kind words about our dealership, Travis! We are grateful for truly exceptional customers like yourself. Have a great week ahead! - Gary Jaros, General Manager gjaros@lexusofnaperville.com

November 11, 2020

Awesome experience with this dealership. Very customer focused, non-pushy professionals. Nick Gerlak was a joy and fun to work with. Highly recommend this dealership experience. More

by Gerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gerlak
Nov 12, 2020 -

Lexus of Naperville responded

Thank you so much for your kind words about our dealership, Gerry! We're happy to hear that your experience with our dealership was a positive one. Have a great day! - Gary Jaros, General Manager gjaros@lexusofnaperville.com

October 11, 2020

Robin and Nick both listened to my needs and proceeded to come up with a solution. We all then discussed in a friendly manner and finally agreed on a workable solution. Thanks to both of them. More

by RossDecent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gerlak, Robin Zachary
Oct 12, 2020 -

Lexus of Naperville responded

This is truly exceptional to hear, Ross! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now! - Gary Jaros, General Manager gjaros@lexusofnaperville.com

October 01, 2020

AP assisted us in finding the right vehicle for our needs. His friendly, low pressure style and patience in explaining the models/features made us very comfortable. He went the extra mile to close th More

by jeanne.eich
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
A.P. Yagnik
Oct 01, 2020 -

Lexus of Naperville responded

Jeanne, thanks for the truly exceptional rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road. - Gary Jaros, General Manager gjaros@lexusofnaperville.com

October 01, 2020

We recently purchased a vehicle from Lexus of Naperville. The entire experience was a pleasure. Our sales person Hani was very knowledgeable and courteous. He was very thorough explaining features of the veh More

by MaryP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hani Dolat
Oct 02, 2020 -

Lexus of Naperville responded

Mary, thank you for your kind words about Hani and our dealership as a whole. We really appreciate it and will be sure to pass this along. Please let us know if we can be of any further assistance down the road! - Gary Jaros, General Manager gjaros@lexusofnaperville.com

September 22, 2020

In 2009 I brought a CPO 2008 Lexus ES350 from a salesman Nick Gerlock. The car is awesome but 11 years later I decided to go back to Lexus of Naperville. Nick is now a sales manager there so worked with a More

by rdunlap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gerlak, Junaid Ahmed
Sep 24, 2020 -

Lexus of Naperville responded

Thanks for the truly exceptional rating on our end. We're happy to hear that you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road. - Gary Jaros, General Manager gjaros@lexusofnaperville.com

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