Lexus of Naperville

Excellent experience in purchasing a used 2019 Lexus ES350 I recently purchased a used 2019 Lexus ES 350 at the Lexus dealer in Naperville. When I first inquired about the vehicle over the phone, the General I recently purchased a used 2019 Lexus ES 350 at the Lexus dealer in Naperville. When I first inquired about the vehicle over the phone, the General Manager (Gary Jaros) was open and honest about the history and condition of vehicle. Upon arrival the following day, the salesman (Nick Gerlak) was very educated about the vehicle. Nick was very respectful and helpful which led to an excellent purchasing experience. More

Excellent experience with Lexus of Naperville. This is our second experience leasing a Lexus with Mark Malak at Lexus of Naperville and we remain very happy with all aspects of the process. Mark is This is our second experience leasing a Lexus with Mark Malak at Lexus of Naperville and we remain very happy with all aspects of the process. Mark is very knowledgeable and easy to work with and the dealership provides great service. We would definitely recommend both to family and friends. More

Great service I have been a Lexus customer for decades and very much appreciate the attention and service! I want to thank Hani for all of his help I have been a Lexus customer for decades and very much appreciate the attention and service! I want to thank Hani for all of his help More

Painless Car Purchase I moved back to the area and noticed the vehicle on multiple websites. I called the dealership ahead of time and they were both friendly and courteous I moved back to the area and noticed the vehicle on multiple websites. I called the dealership ahead of time and they were both friendly and courteous. Dan quickly greeted me and allowed me to view and test the car on the test course (which stands out to me, as I have never experienced one). Dan was both polite, friendly, and conversational. In comparison to many dealerships I have been to over the years (and while I was searching for a vehicle), I have never experienced a more positive and friendly environment to buy a car. It was a substantial reason for why I made the purchase of the vehicle. Thanks again. More

Just how it should be. My wife and I were starting to look for a new car and thought, wouldn’t it be nice to drive a new Lexus? So just for fun we popped in on Rick & George My wife and I were starting to look for a new car and thought, wouldn’t it be nice to drive a new Lexus? So just for fun we popped in on Rick & George and told them we were just courteous about driving a new Lexus. We were given the keys and were told they closed at 9:00pm! We all laughed. We came back and thanked them both and told them we were going to look at other cars. They were very kind and gracious. Three days later we called and told them that we were going to wait until next year to purchase. They understood and encouraged us to visit anytime. Well we kept thinking about our experience and couldn’t let our experience of driving the new and the way were treated and the knowledge they knew about their product just go by the way side. We went back five days later and bought our first new car in 15 yrs. we usually buy used by these two professionals took us in like family and handled everything like a Swiss watch. I now understand why these two were always busy with someone but made all the time in the world for our need. Thank you again, John Beery. More

Buying new car Scott sharow and Gary Jaros finance manger are amazing and very kind human being. They both were amazing. They helped me find a best vehicle that fits Scott sharow and Gary Jaros finance manger are amazing and very kind human being. They both were amazing. They helped me find a best vehicle that fits to my need and worked out very well what i was expecting for my new vehicle. Got the best Deal and price.I highly recommend lexus of Naperville. Specially Scott sharow and Joe finance manager. More

Nick Gerlak = Go with, and don't look back Adding to Nick's already impressive portfolio, here is mine.. I've been in the Lexus family for a number of years and after a short stint of shopping Adding to Nick's already impressive portfolio, here is mine.. I've been in the Lexus family for a number of years and after a short stint of shopping around online, I actually on a whim decided to purchase my first ever 'new car'. Lexus of Naperville was one out of two in my area that had the exact color option and packages/trim that I was interested in. Anyone that knows anyone that knows me, can understand I am quite OCD to the details and it's always the little things that matter. My inquiry was responded to by Nick by the very next business day (I inquired online via Saturday or Sunday after hours). I went in on a Monday morning and within 2 hours, I was outside with a new car. The sales experience couldn't have been anything "less" than that - it wasn't sales, it was the build of a new relationship. Never once did Nick or the finance team try to pressure or annoy me into purchasing anything I did not need nor want. Sure, they did bring up a few items that may pique my interest but that was it. Shortly after my purchase I did notice a very light scuff in the interior, this was remedied immediately and I also have to give my hats off to the service department for their quick and accurate turnaround. This may be the start of a new relationship and I'm proud to say it started and was first earned by Nick. Lexus of Naperville has a top notch relationship manager in their ranks, I hope he is going to stay with continued success. More

Lexus of Naperville will change your mind about car salesmen Just bought my 3rd Lexus from George DeVries and couldn't be happier. The thing I like most about George is that he listens to what you want and doe Just bought my 3rd Lexus from George DeVries and couldn't be happier. The thing I like most about George is that he listens to what you want and does not try to over sell you. He made my sale so easy and I really got just what I wanted. I love my car but mostly I the fact that not only do I have a great car I have and the Naperville of Lexus team to help me. Thank you George for treating me like part of your Family. More

New car purchase Nick is so great to work with! He puts ease and confidence into the process! We will definitely work with Nick on our next purchase! Nick is so great to work with! He puts ease and confidence into the process! We will definitely work with Nick on our next purchase! More

Very Professional The car buying process was simple, quick and fair. I was in and out in 2.5 hours and the staff was very friendly. My Sales Consultant Rob was great. I The car buying process was simple, quick and fair. I was in and out in 2.5 hours and the staff was very friendly. My Sales Consultant Rob was great. I highly recommend Lexus of Naperville! More