Lexus of Naperville

Friendly and Professional Thanks so much for the honesty and knowledge regarding my recent purchase. Nestor and Moe made me feel at ease when dealing with the whole process of Thanks so much for the honesty and knowledge regarding my recent purchase. Nestor and Moe made me feel at ease when dealing with the whole process of buying a car. They were very accommodating and flexible to meet my needs. I would highly recommend Lexus If Naperville. More

A Satisfactory Buying Experience Nestor met us when we entered the dealership. He was very patient in explaining to us the main features and differences between the model of cars we w Nestor met us when we entered the dealership. He was very patient in explaining to us the main features and differences between the model of cars we were interested. He also accompanied us in test driving the car to further illustrate its useful features. All this was very helpful in our decision making for the purchase. We love the car we bought and enjoyed completely our experience at the dealership that day. More

Dan Foster is Fantastic Thank you Dan for great customer service! You go above and beyond to make your customers feel comfortable with decisions that need to be made. Thank you Dan for great customer service! You go above and beyond to make your customers feel comfortable with decisions that need to be made. More

Time well spent being introduced to the user interfaces. I found the user-interfaces for the technology on my new red Lexus ES300h to be intuitive. But I still needed a tour around this digital/graphical lan I found the user-interfaces for the technology on my new red Lexus ES300h to be intuitive. But I still needed a tour around this digital/graphical landscape. Michael Comer was recommended to me by Scott Sharrow, Sales Consultant. Michael gave me this tour, which was hands-on, practical, and comprehensive. Michael was knowledgeable, engaging, and willing to answer all my questions. This was time very well spent for me. More

Great experience with Lexus of Naperville! My experience with Lexus of Naperville (LON) was fantastic. I began my search online at various sites after finding the exact vehicle I wanted I e-ma My experience with Lexus of Naperville (LON) was fantastic. I began my search online at various sites after finding the exact vehicle I wanted I e-mailed LON. I received a call from JD and from the very first conversation the experience was good. I related to JD I knew what vehicle I wanted. I also related I was at the mercy of family and friends, in that I was coming from a long way. JD was kind enough to suggest assistance in my getting to LON. Fortunately my transportation came through. When I arrived JD was unavailable but did leave me in the very professional, capable and pleasant hands of Nestor Urrutia. I had the best car buying experience I have ever had with LON and Nestor, he was very knowledgable about the vehicle and the process. I love going to the LON test drive track, it gave me the oppurtunity to experience the car in a way a general test drive would not. Nestor was excellent. I even found the financing experience smooth and enjoyable. Joe Castillo provide a great and pleasant service. The experience has been great from the beginning til now, because this is not the end of my relationship with LON. More

Great Service, low key sales style, not pushy which I prefer I went to this dealership to investigate trading in my current 2010 Lexus RX 350 for a Pre-owned newer version of the same model. I was very pleased I went to this dealership to investigate trading in my current 2010 Lexus RX 350 for a Pre-owned newer version of the same model. I was very pleased to find 2 possible choices to accommodate my anticipated price range and needs/wish list. I am very excited that I was able to accomplish exactly what I set out to get, a wonderful Lexus with Low Miles (my 3rd now) with the exact features that meet and now far exceed my expectations. My main goal was to get AWD verses my old 2 wheel drive. I ended up getting far more for my money than I bargained for. I now have park assist and blind spot alerts and an awesome navigation system which I am enjoying far more than I anticipated, I really thought that I would never want a navigation system since my iPhone can handle most navigation needs, but this is SOO much BETTER, by far and I feel even safer now with all the added features in this newer version, which was the initial reason for wanting AWD. The Sales Staff, Manager and Service Department have been very friendly and accommodating and I highly recommend going to this dealer to do business!! Love my new 2015 RX350!! More

Dan Foster provides Excellent Car Buying experience We’ve successfully bought 2 used cars from Dan Foster and Lexus of Naperville. Dan knows the dealership’s inventory and offered useful product inform We’ve successfully bought 2 used cars from Dan Foster and Lexus of Naperville. Dan knows the dealership’s inventory and offered useful product information that helped us make this important buying decision. He gave us space and let us choose without being overbearing. When we had questions he was accessible with good answers. The dealership was busy, Dan had other customers, and we did have to wait over 2 hours to close but we understood and remained patient. I’d recommend someone in the Dealership’s service department or management to come by and try to make us more comfortable (direct us on the dealership’s amenities), give timetables and/or updates while we waited to close with Dan. However, when we wondered a bit, we found the dealership to be clean and comfortable with a good library of magazines plus drinks and snacks. Once we finalized the details of the car to purchase, Dan made a fair deal. When you’re looking to buy a car, we’d highly recommend Dan Foster and Lexus of Naperville for an overall great car buying experience. More

I highly recommend! Wonderful customer services professional and supportive. The entire team at Lexus of Naperville are very professional, personally friendly, and trus Wonderful customer services professional and supportive. The entire team at Lexus of Naperville are very professional, personally friendly, and trustworthy. Our experience was enjoyable from start to finish. Nester, our product specialist, was very informative and pleasant. More

Helpful and honest assistance Finally found RX 350 we wanted at Naperville Lexus. Nick Gerlak was absolutely great to work with. Did whole deal online and phone. Nick even took v Finally found RX 350 we wanted at Naperville Lexus. Nick Gerlak was absolutely great to work with. Did whole deal online and phone. Nick even took video of exterior and interior and sent to us. Not one surprise when we flew in to pick up car, it was just as promised. More

Completely changed my mind about car buying experience! The entire team at Lexus of Naperville are very professional, personally friendly, and trustworthy. Special credit to Nestor Urrutia who helped us wit The entire team at Lexus of Naperville are very professional, personally friendly, and trustworthy. Special credit to Nestor Urrutia who helped us with our purchase. He is an excellent sales consultant for being very polite, patience, and professional throughout the process. Never had we felt the pressure to buy at any time. We visited other dealers around the area as well, but the experience we got was not even close to what we got from Nestor. We could have bought the car from other dealer, but decided that we deserved better service, and we finally bought our RX from Lexus of Naperville. Also, thanks to Derek, financing was done very quickly and professionally and I truly appreciate the fact that he processed my paperwork even though there were some problems pulling my credit because of credit lock issues. If you are looking to buy a Lexus, I highly recommend Nestor and Lexus of Naperville. More